2023 -
2025 Senior Vice President IT Service Management and Identity @
2021 -
2023 Vice President IT Service Management and Identity @
2019 -
2021 Assistant Vice President IT Service Management @
2017 -
2019 IT Service Delivery Manager @
2015 -
2017 ServiceNow Developer @
2014 -
2015 IT Technical Services Manager @
2011 -
2014 IT Infrastructure Sr Specialist @
2008 -
2011 IT Service Desk Lead Technician @
Danielle Thomson Education
William Penn University
Danielle Thomson Skills
ITIL
IT Service Management
SharePoint
Business Process Improvement
Active Directory
Incident Management
Technical Support
Information Technology
Service Desk
Help Desk Support
Problem Management
Process Improvement
Business Analysis
Insurance
Vendor Management
Life Insurance
Danielle Thomson Summary
Danielle Thomson, based in Grinnell, IA, US, is currently a Principal Customer Success Executive at ServiceNow. Danielle Thomson brings experience from previous roles at KKR and Global Atlantic Financial Group. Danielle Thomson holds a William Penn University. With a robust skill set that includes ITIL, IT Service Management, SharePoint, Business Process Improvement, Active Directory and more. Danielle Thomson has 4 emails and 2 mobile phone numbers on RocketReach.
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