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Danielle st. Clair Location
Cleveland, Ohio, United States
Danielle st. Clair Work
Office 365 Administrator @ (April 2026 - Present)
Service Desk Analyst II @ (November 2024 - April 2026)
Service Desk Analyst @ (February 2020 - November 2024)
Technology Intern @ (May 2019 - February 2020)
Store Cashier @ Aramark Refreshment Services (January 2016 - January 2017)
Danielle st. Clair Education
The University of Akron
Bachelor of Science - BS (Computer Information Systems)
2015-2019
Danielle st. Clair Skills
Active Directory
Analytical Skills
Cloud Computing
Communication
CompTIA
Computer Hardware
Computer Hardware Troubleshooting
Computer Management
Computer Repair
Computer Science
Customer Experience
Customer Satisfaction (CSAT)
Customer Service
Database Management System (DBMS)
Databases
Decommissioning
Desktop Computers
Documentation
English
HTML
Hardware Diagnostics
Hardware Installation
Help Desk Implementation
Help Desk Support
Hypertext Transfer Protocol (HTTP)
IT Escalation
IT Service Management
IT Solutions
ITIL
Identifying Issues
Incident Management
Information Technology
Interpersonal Skills
JavaScript
Key Performance Indicators
Knowledge Sharing
LAN-WAN
Laptops
Local Area Network (LAN)
LogMeIn
Management Information Systems (MIS)
Microsoft Access
Microsoft Azure
Microsoft Excel
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Products
Microsoft Teams
Microsoft Word
Mobile Device Management
Multitasking
Networking
O365
Office 365
Office 365 Administration
Oral Communication
PL/SQL
Password Resets
Peripherals
Presentation Skills
Presentations
Printers
Problem Solving
Procedural Documentation
Program Management
RAM
Relationship Building
Remote Desktop
SQL
Service Desk
Service Work
Service-Level Agreements (SLA)
Software Installation
Software Solutions
Software Troubleshooting
Strategic Communications
Support Documentation
Systems Analysis
Team Management
Team Motivation
Team Performance
Teamwork
Technical Manuals
Technical Specs
Technical Support
Technology Change Management
Technology Management
Ticketing Systems
Timelines
Troubleshooting
Vendor Management
Windows
Windows 10
Workflow Optimization
Workload Prioritization
Written Communication
iOS
Danielle st. Clair Summary
Danielle st. Clair, based in Cleveland, Ohio, United States, is currently a Office 365 Administrator at DLR Group. Danielle st. Clair brings experience from previous roles at DLR Group and Aramark Refreshment Services. Danielle st. Clair holds a 2015 - 2019 Bachelor of Science - BS in Computer Information Systems @ The University of Akron. With a robust skill set that includes Active Directory, Analytical Skills, Cloud Computing, Communication, CompTIA and more. Danielle st. Clair has 1 emails on RocketReach.
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