Danielle Preston Email
Head of Customer Excellence @ United Infrastructure Ltd
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Danielle Preston Location
- London, England, GB
Danielle Preston Work
- Head of Customer Excellence @ (September 2025 - Present)
- Head of Customer Excellence @ (October 2024 - Present)
- Customer Experience Manager @ (November 2023 - October 2024)
- Customer Service Specialist @ (June 2016 - December 2023)
Danielle Preston Education
- West Hatch High School 1993-2000
Danielle Preston Skills
- Active Listening
- Affordable Housing
- Analytical Skills
- Attention to Detail
- Brand Awareness
- Business Process Improvement
- Business-to-Business (B2B)
- Client Relations
- Coaching & Mentoring
- Communication
- Communication Training
- Complaint Management
- Constructive Feedback
- Contact Centers
- Customer Contact
- Customer Experience
- Customer Experience Management
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Representatives
- Customer Service Training
- Customer Success
- Customer Support
- Customer-Focused Service
- Diversity
- Enquiries
- Fast-Moving Consumer Goods (FMCG)
- Getting Things Done (GTD) Method
- Key Performance Indicators
- Leadership
- Market Analysis
- Microsoft Excel
- Organization Skills
- People Management
- Phone Etiquette
- Phone Manner
- Problem Solving
- Relationship Development
- Resident Involvement
- Service Quality
- Service Standards
- Skill Development
- Social Housing
- Strategic Thinking
- Supervisory Skills
- Support Management
- Team Leadership
- Team Management
- Team Performance
- Teamwork
- Training
- Voice of the Customer
Danielle Preston Summary
- Danielle Preston, based in London, England, GB, is currently a Head of Customer Excellence at United Infrastructure Ltd. Danielle Preston brings experience from previous roles at United Living Group and John Lewis & Partners. Danielle Preston holds a 1993 - 2000 West Hatch High School. With a robust skill set that includes Active Listening, Affordable Housing, Analytical Skills, Attention to Detail, Brand Awareness and more. Danielle Preston has 2 emails on RocketReach.
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