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Danielle Murray Location
Newport, OR, US
Danielle Murray Work
Technical Support Manager @ (January 2021 - Present)
Manager Information Technology Support Services @ (November 2016 - Present)
Unified Communications Administrator (Telecom) @ (April 2018 - January 2021)
System Administrator @ (November 2017 - April 2018)
Desktop Support Technician II @ (November 2016 - November 2017)
Grill Cook @ (August 2024 - May 2025)
Clinical Application Analyst @ (October 2015 - November 2016)
Technical Project Coordinator @ (September 2014 - October 2015)
Customer Support Specialist @ (July 2013 - September 2014)
HCHB System Support Analyst @ (January 2012 - June 2013)
HTPN Helpdesk Analyst @ (August 2010 - December 2011)
BIS Helpdesk Analyst @ (October 2007 - August 2010)
Escalations and Relocation and Vendor Specialist @ Hotels.com (April 2006 - August 2007)
Danielle Murray Education
Mansfield High School
G.E.D (Biology, General)
2000-2002
Capella University
Bachelor of Science (PSYCHOLOGY)
2026
Danielle Murray Skills
Access
Active Directory
Analytical Skills
Business Process Improvement
Call Center Administration
Call Centers
Change Management
Cisco Technologies
Citrix
Coaching
Coaching & Mentoring
Communication
Computer Hardware
Consultation
Contact Center Management
Continuous Improvement
Corrective Actions
Customer Experience
Customer Satisfaction
Customer Service
Disaster Recovery
EHR
EMR
Executive Visibility
Forecasting
HIPAA
Healthcare
Healthcare Information Technology
Healthcare Management
Help Desk Support
Hospitals
IT Operations
Incident Response
Leadership
Management
Microsoft Exchange
Microsoft Office
Networking
Onboarding
Patient Safety
Problem Solving
Process Improvement
Remote Administrator
Remote Desktop
Remote Troubleshooting
Resiliency
Resource Management
Security
Servant Leadership
Service Delivery
Service-Level Agreements (SLA)
SharePoint
Software Installation
Strategy
Support Services
System Administration
Team Leadership
Team Management
Technical Support
Technology Adoption
Technology Solutions
Time Management
Training
Troubleshooting
Visio
Windows
Windows Server
Wireless Mobility
Written Communication
Danielle Murray Summary
Danielle Murray, based in Newport, OR, US, is currently a Technical Support Manager at Optum. Danielle Murray brings experience from previous roles at Optum. Danielle Murray holds a 2000 - 2002 G.E.D in Biology, General @ Mansfield High School. With a robust skill set that includes Access, Active Directory, Analytical Skills, Business Process Improvement, Call Center Administration and more. Danielle Murray has 3 emails and 1 mobile phone numbers on RocketReach.
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