Danielle Martinez Location
- San Jose, CA, US
Danielle Martinez Work
- 2025 - now Director of Customer Operations @
- 2025 - 2025 Manager of Field Services @
- 2022 - 2025 Director of Customer Service North America @
- 2020 - 2022 Manager of Customer Service @
- 2018 - 2020 Sr. Manager of Customer Support and Advocacy @ Rakuten.com
- 2016 - 2018 Manager of Customer Support @
- 2014 - 2016 Enterprise Technical Support Specialist @
- 2013 - 2014 Retention Specialist @
- 2008 - 2012 Administrator @
Danielle Martinez Education
- Calaveras Hills High School 2001 - 2003
Danielle Martinez Skills
- Critical Thinking
- Operations
- Attention to Detail
- Customer Satisfaction
- Troubleshooting
- Customer Service
- Customer Relationship Management (CRM)
- Project Implementation
- Technical Support
- Competitive Analysis
- Customer Success
- Strategy
- Analytical Skills
- Contact Centers
- Salesforce.com
- Microsoft PowerPoint
- JIRA
- Operating Systems
- Leadership
- Team Leadership
- Team Management
- Communication
- Zendesk
- New Product Implementations
- Voice of the Customer
- KPI Implementation
- Escalation Resolution
- Customer Experience Management
- Escalation
- Software as a Service (SaaS)
- E-commerce
- Cross-functional Team Leadership
Danielle Martinez Summary
- Danielle Martinez, based in San Jose, CA, US, is currently a Director of Customer Operations at Loop Global. Danielle Martinez brings experience from previous roles at Pebble, Wallbox Chargers and Rakuten.com. Danielle Martinez holds a 2001 - 2003 Calaveras Hills High School. With a robust skill set that includes Critical Thinking, Operations, Attention to Detail, Customer Satisfaction, Troubleshooting and more. Danielle Martinez has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Loop Employees
Esther M. Santos
Vice President and Head of Sales
Los Angeles, CA, US
John Hissong
Vice President of Engineering
Whittier, CA, US
Hooman Mishaeil
Senior Software Engineer and Team Lead
Los Angeles, CA, US
Eric Inneo
Marketing Coordinator
Los Angeles, CA, US
Sean Bascetta
Senior Software Engineer
Los Angeles, CA, US
Eric Hodonsky
Chief Software Officer
Los Angeles, California, United States
Mahesh Chidambara
Director of Software Engineering
Irvine, CA, US
Amber Lutje
Senior Manager, Customer Success
Los Angeles, CA, US
Danielle Martinez
Director of Customer Operations
San Jose, CA, US
Trinh B
Sales Director
Folsom, PA, US
Hy Tran
Director of Product Development
Irvine, CA, US
Zack Martin
President and Co Founder
Los Angeles, CA, US
Lauren B.
Vice President Human Resources, Talent Acquisition and Administration
Los Angeles, CA, US
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