Danielle Martinez Email & Phone Number
Director of Customer Operations @ Loop
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Danielle Martinez Location
- San Jose, CA, US
Danielle Martinez Work
- Director of Customer Operations @ (October 2025 - Present)
- Manager of Field Services @ (February 2025 - September 2025)
- Director of Customer Service North America @ (March 2022 - February 2025)
- Manager of Customer Service @ (October 2020 - March 2022)
- Sr. Manager of Customer Support and Advocacy @ Rakuten.com (March 2018 - October 2020)
- Manager of Customer Support @ (April 2016 - March 2018)
- Enterprise Technical Support Specialist @ (September 2014 - April 2016)
- Retention Specialist @ (May 2013 - September 2014)
- Administrator @ (October 2008 - June 2012)
Danielle Martinez Education
- Calaveras Hills High School 2001-2003
Danielle Martinez Skills
- Critical Thinking
- Operations
- Attention to Detail
- Customer Satisfaction
- Troubleshooting
- Customer Service
- Customer Relationship Management (CRM)
- Project Implementation
- Technical Support
- Competitive Analysis
- Customer Success
- Strategy
- Analytical Skills
- Contact Centers
- Salesforce.com
- Microsoft PowerPoint
- JIRA
- Operating Systems
- Leadership
- Team Leadership
- Team Management
- Communication
- Zendesk
- New Product Implementations
- Voice of the Customer
- KPI Implementation
- Escalation Resolution
- Customer Experience Management
- Escalation
- Software as a Service (SaaS)
- E-commerce
- Cross-functional Team Leadership
Danielle Martinez Summary
- Danielle Martinez, based in San Jose, CA, US, is currently a Director of Customer Operations at Loop Global. Danielle Martinez brings experience from previous roles at Pebble, Wallbox Chargers and Rakuten.com. Danielle Martinez holds a 2001 - 2003 Calaveras Hills High School. With a robust skill set that includes Critical Thinking, Operations, Attention to Detail, Customer Satisfaction, Troubleshooting and more. Danielle Martinez has 2 emails and 3 mobile phone numbers on RocketReach.
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