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Danielle Larocque Location
Canada
Danielle Larocque Work
Senior Manager @ (June 2018 - Present)
Performance Enablement Manager @ (September 2014 - June 2018)
Reliable Performance Manager @ (October 2013 - August 2014)
Sales Manager @ (October 2012 - September 2013)
Master Trainer and Recruiter @ (March 2007 - September 2012)
Training and Development Coordinator @ (February 2010 - February 2011)
Quality Assurance Assistant @ (January 2007 - March 2007)
Call Centre Representative @ (June 2006 - January 2007)
Danielle Larocque Education
Teacher/Trainer of Adults
2007-2010
University of Waterloo - St. Jerome's University
Sociology and English
2003-2006
Danielle Larocque Skills
Call Center
Call Center Development
Call Centers
Call center start-up
Certified Trainer
Coaching
Communication Training
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Training
Dynamic Trainer
Experienced Trainer
Hands-on Training
Instructor-led Training
Leadership Trainer
Learning Management Systems
Microsoft Office
Presentation Development
Quality Assurance
Recruiting
Recruitment Training
Sales Rep Training
Satellite TV
Technical Support
Telecommunications
Train the Trainer
Trainers
Training
Training Delivery
Training Management
Training Programme Design
Troubleshooting
Danielle Larocque Summary
Danielle Larocque, based in Canada, is currently a Senior Manager at Rogers Communications. Danielle Larocque brings experience from previous roles at Rogers Communications and Nordia Inc.. Danielle Larocque holds a 2007 - 2010 Teacher/Trainer of Adults. With a robust skill set that includes Call Center, Call Center Development, Call Centers, Call center start-up, Certified Trainer and more. Danielle Larocque has 2 emails on RocketReach.
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