2009 -2012 Manager, Process Management - CSC InfoSec @
2006 -2009 Principal Process Manager, CSC - InfoSec @
2005 -2006 Site Support Manager @
2003 -2005 Resource Utilization Specialist @
2001 -2003 Floor Supervisor @
2000 -2001 Sales Center Agent @
Danielle Joyce Education
Virginia Commonwealth University 1998-2000
Thomas Dale High School 1994-1998
Danielle Joyce Skills
Stakeholder Management
Stakeholder Engagement
People Management
Presentation Skills
Business Requirements
Communication
Coaching
Software Development Life Cycle (SDLC)
Management
Agile Methodologies
Process Management
Business Process Improvement
Credit Cards
Business Analysis
Call Centers
Risk Management
Customer Experience
Project Management
Change Management
Data Analysis
Project Portfolio Management
Strategy
Contact Centers
Call Center
Business Process Management
Performance Management
Digital Strategy
Digital Media
Operational Planning
Social Media
Analysis
Banking
Financial Services
Analytics
Credit
Strategic Planning
Kanban
Scrum
Cross-functional Team Leadership
Team Building
Leadership
Team Leadership
Customer Service
Leadership Development
Culture Change
Process Improvement
Customer Experience Management
Voice of the Customer
change
Agile Leadership
Danielle Joyce Summary
Danielle Joyce, based in Richmond, VA, US, is currently a Sr. Product Manager, Product Portfolio Management at Capital One. Danielle Joyce brings experience from previous roles at Capital One and Capital Kanban. Danielle Joyce holds a 1998 - 2000 Virginia Commonwealth University. With a robust skill set that includes Stakeholder Management, Stakeholder Engagement, People Management, Presentation Skills, Business Requirements and more. Danielle Joyce has 2 emails and 2 mobile phone numbers on RocketReach.
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