Danielle Bom Email
Senior Manager of Residential Service Delivery @ Fibernetics
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Danielle Bom Location
- Kitchener, ON, CA
Danielle Bom Work
- Senior Manager of Residential Service Delivery @ (July 2020 - Present)
- Residential Service Delivery Manager @ (April 2019 - July 2020)
- Training Content and System Specialist @ (October 2018 - April 2019)
- Business Operations Process and Documentation Specialist @ (October 2016 - October 2018)
- Project Coordinator @ (August 2011 - October 2016)
- Customer Service Representative @ (April 2010 - June 2011)
- Network Operations and Project Management @ (July 2007 - November 2008)
- Retail sales clerk @ (November 1999 - July 2007)
- Cable Repair Technician (Summer Student) @ (April 2006 - September 2006)
- Residential Installation and Repair Tech (Summer Student) @ (April 2005 - September 2005)
Danielle Bom Education
- The University of Western Ontario
Bachelor’s Degree (Junior High/Intermediate/Middle School Education and Teaching)
2009-2010 - University of Waterloo - St. Jerome's University
Bachelor of Arts (History)
2002-2007
Danielle Bom Skills
- Microsoft Office
- Telecommunications
- Internet
- Customer Relations
- Windows
- Customer Service
- Problem Solving
- Troubleshooting
- Analysis
- VoIP
- Internet Service Provider
- Digital Phone
- Residential Home Phone
- Service Delivery
- DSL
- LNP
- CLEC
- Call Centers
- Customer Experience
- Customer Satisfaction
- Wireless
- IP
- Networking
- Contact Centers
- Unified Communications
- SIP
- Leadership
- Vendor Management
- Customer Relationship Management (CRM)
- Session Initiation Protocol (SIP)
- Voice over IP (VoIP)
- Customer Relationship Management Crm
- Voice Over Ip Voip
- Session Initiation Protocol Sip
- Session Initiation Protocol
- Voice Over Ip
- Customer Relationship Management
Danielle Bom Summary
- Danielle Bom, based in Kitchener, ON, CA, is currently a Senior Manager of Residential Service Delivery at Fibernetics. Danielle Bom brings experience from previous roles at Fibernetics. Danielle Bom holds a 2009 - 2010 Bachelor’s Degree in Junior High/Intermediate/Middle School Education and Teaching @ The University of Western Ontario. With a robust skill set that includes Microsoft Office, Telecommunications, Internet, Customer Relations, Windows and more. Danielle Bom has 1 emails on RocketReach.
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