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Daniela Zancan Location
Milan, IT
Daniela Zancan Work
Managing Director Italfinance @ (February 2025 - Present)
Managing Director Stores and Facile.it Mutui e Prestiti @ (May 2020 - February 2025)
Direttore Commerciale @ Futuro S.p.A. - Gruppo Compass Banca S.p.A. (October 2014 - May 2020)
Customer Operations Manager @ (March 2010 - September 2014)
Remote Channel Manager (Contact Center and Web) @ (July 2009 - March 2010)
Contact Center Manger @ (July 2008 - June 2009)
Contact Center Manager @ Linea S.p.A. (October 2004 - June 2008)
Alarm Center Manager @ (October 2002 - October 2004)
Contact Center Manager @ Cims, part of Cendant Co. (September 1999 - October 2002)
Contact Center Supervisor @ Cims, part of Cendant Co. (April 1997 - August 1999)
Daniela Zancan Skills
Customer Retention
Customer Experience
Management
Call Center Development
Business Planning
Customer Satisfaction
Contact Centers
Outsourcing
Change Management
Team Leadership
Call Centers
B2b
Call Center
Customer Service
Insurance
CRM
Workforce Management
Account Management
Daniela Zancan Summary
Daniela Zancan, based in Milan, IT, is currently a Managing Director Italfinance at Facile.it. Daniela Zancan brings experience from previous roles at Facile.it, Futuro S.p.A. - Gruppo Compass Banca S.p.A., Compass SpA - Gruppo Mediobanca and Compass Spa - Gruppo Mediobanca. With a robust skill set that includes Customer Retention, Customer Experience, Management, Call Center Development, Business Planning and more. Daniela Zancan has 2 emails and 1 mobile phone numbers on RocketReach.
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