Daniela Palma Email
Director de Gestión TI @ Aval Valor Compartido - AVC
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Daniela Palma Location
- Bogotá, Bogota, CO
Daniela Palma Work
- 2023 -now Director de Gestión TI @
- 2022 -2023 Líder de mesa de servicios de TI @
- 2021 -2022 Gestor de Servicios de Calidad de Software @
- 2020 -2021 Consultor de aseguramiento de la calidad del software @
- 2019 -2020 Coordinador Mesa de Ayuda @
- 2013 -2018 Líder de Soporte @ Alfa GL
Daniela Palma Education
- Universidad Externado de Colombia
Magister en Gerencia Estratégica de Tecnologías de la Información (Computer Systems Networking and Telecommunications)
2025-2026 - IT Services
Curso SCRUM (Project Management)
2021-2021 - Universidad de La Sabana
Especialización en Gerencia de Servicio (Gerencia del Servicio)
2018-2019 - Fundación de Egresados de la Universidad Distrital - EUD
Curso Itil Foundation V3
2018-2018 - Fundación Universitaria Cafam
Administrador de Empresas
2011-2017
Daniela Palma Skills
- Servicio de atención al cliente
- Liderazgo de equipos
- ITIL Foundation V3
- Certificación ITIL
- Microsoft Excel
- Trabajo en equipo
- Comunicación
- Scrum Master
- Product owner
Daniela Palma Summary
- Daniela Palma, based in Bogotá, Bogota, CO, is currently a Director de Gestión TI at Aval Valor Compartido - AVC. Daniela Palma brings experience from previous roles at Porvenir Pensiones y Cesantías, Periferia IT Group and Práxedes Midasoft Group. Daniela Palma holds a 2025 - 2026 Magister en Gerencia Estratégica de Tecnologías de la Información in Computer Systems Networking and Telecommunications @ Universidad Externado de Colombia. With a robust skill set that includes Servicio de atención al cliente, Liderazgo de equipos, ITIL Foundation V3, Certificación ITIL, Microsoft Excel and more. Daniela Palma has 2 emails on RocketReach.
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