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Daniela Moraes Location
Atlanta, GA, US
Daniela Moraes Work
Service Operations Manager @ (August 2021 - Present)
TEM Client Manager @ (September 2016 - November 2020)
Service Delivery Manager @ (September 2013 - August 2016)
BPO Account Manager @ (July 2010 - August 2013)
Product Support Manager @ (February 1999 - July 2002)
Product Support Consultant @ (January 1998 - February 1999)
Systems Analyst @ (July 1993 - December 1997)
Daniela Moraes Education
Universidade Federal de Uberlândia - UFU
Bachelor's degree
1988-1993
Daniela Moraes Skills
Billing Process
Business Analysis
Business Intelligence
Consulting
Customer Relationship Management (CRM)
Customer Service
English
Integration
Invoice Processing
Issue Identification
KPI Dashboards
Managed Mobility Services
Managed Services
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft SQL Server
Oracle
PL/SQL
Portuguese
Product Management
Project Management
Requirements Analysis
Requirements Gathering
SaaS
Service Delivery Management
Software Development
Software Development Life Cycle (SDLC)
Software Project Management
Telecom Expense Management
Telecommunications
Vendor Management
Wireless
Daniela Moraes Summary
Daniela Moraes, based in Atlanta, GA, US, is currently a Service Operations Manager at Calero. Daniela Moraes brings experience from previous roles at Peak-Ryzex, Tangoe, Symphony Services and SchlumbergerSema. Daniela Moraes holds a 1988 - 1993 Bachelor's degree @ Universidade Federal de Uberlândia - UFU. With a robust skill set that includes Billing Process, Business Analysis, Business Intelligence, Consulting, Customer Relationship Management (CRM) and more. Daniela Moraes has 2 emails and 2 mobile phone numbers on RocketReach.
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