Daniela Gutiérrez Email
HR Lead CCR Enterprise and Geo Mgr Colombia @ Microsoft
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Daniela Gutiérrez Location
- Santa Ana, CR
Daniela Gutiérrez Work
- 2025 - now HR Lead CCR Enterprise and Geo Mgr Colombia @
- 2022 - 2025 Senior Human Resources Manager @
- 2019 - 2022 North LatAm Market HR Leader @
- 2016 - 2019 Human Capital Manager @
- 2015 - 2016 Human Capital Regional Supervisor @
- 2012 - 2015 HR Business Partner @
- 2009 - 2012 HR Recruiter @
- 2009 - 2009 Talent Acquisition Specialist @
- 2007 - 2009 Staffing Specialist @
Daniela Gutiérrez Education
- Universidad Latina de Costa Rica
Master's degree (Industrial and Organizational Psychology)
2009 - 2011 - UNIBE
Licentiate degree (Psicología)
2006 - 2007 - UNIBE
Bachelor of Applied Science (B.A.Sc.) (Psicología)
2004 - 2006
Daniela Gutiérrez Skills
- Call Center
- Team Leadership
- Workforce Management
- Recruiting
- Performance Management
- BPO
- Outsourcing
- Strategic Planning
- Contact Centers
- Process Improvement
- Coaching
- Change Management
- Selección de personal
- Centro de llamadas
- Liderazgo de equipos
- Cambio organizacional
- Gestión del rendimiento laboral
- Recursos humanos
- Mejora de procesos
- Adquisición de talento
- Planificación estratégica
- Subcontratación
- Administración y dirección de empresas
- Entrenamiento
- Entrevistas
- Relaciones con los empleados
- Employee Relations
- Management
- Human Resources
- Leadership
- Liderazgo
- Talent Acquisition
- Estrategia
- Incorporación de personal
- Mejora de procesos de negocio
- Interviewing
- Customer Service Training
Daniela Gutiérrez Summary
- Daniela Gutiérrez, based in Santa Ana, CR, is currently a HR Lead CCR Enterprise and Geo Mgr Colombia at Microsoft. Daniela Gutiérrez brings experience from previous roles at Microsoft, TMF Group and Re:Sources, A Publicis Groupe Company. Daniela Gutiérrez holds a 2009 - 2011 Master's degree in Industrial and Organizational Psychology @ Universidad Latina de Costa Rica. With a robust skill set that includes Call Center, Team Leadership, Workforce Management, Recruiting, Performance Management and more. Daniela Gutiérrez has 2 emails on RocketReach.
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