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Daniel Woo Location
Chicago, IL, US
Daniel Woo Work
Manager, Information Technology Support at Comcast @ (April 2025 - Present)
IT Client Services Supervisor @ (August 2019 - April 2025)
Sales Operations Support Supervisor @ (March 2017 - August 2019)
Construction Technical Support Analyst @ (October 2012 - March 2017)
Workforce Operations Advanced Technical Support Supervisor @ (July 2006 - October 2012)
CHSI Technical Activation Center Support Lead @ (January 2002 - July 2006)
Tier 4 HSD and Telephony Support @ (January 2001 - January 2002)
@Home Customer Service Representative @ Media One/AT&T Broadband (February 2000 - January 2001)
Xerox Field Technician @ (September 1999 - February 2000)
Cellular Infrastructure Manufacturer Operator Department Trainer @ (May 1995 - September 1999)
Daniel Woo Skills
Team Leadership
Salesforce.com
Process Improvement
Telecommunications
Customer Experience
Customer Satisfaction
Call Centers
Telephony
Broadband
Troubleshooting
System Deployment
Resource Management
VoIP
Microsoft Office
Microsoft PowerPoint
Microsoft Excel
Customer Service
Team Building
Time Management
Management
SmartSheet
Networking
Support Analysts
SharePoint Administration
Staff Management
Accountability
Interpersonal Communication
Project Management
Project Leadership
Leadership
Cabling
Social Media
SharePoint
Network Monitoring Tools
Cisco Technologies
Cable Television
Cross Functional Team
Computer Hardware
Delegation
Customer Retention
Forecasting
IP
Vendor Management
Software Documentation
System Administration
Visio
Applicant Tracking Systems
VOD
DOCSIS
Workforce Management
Cross Functional Team Leadership
Training
Supervisory Experience
Technical Support
Applicant Tracking
WiFi
Coaching
Analysis
Provisioning
Performance Management
Access
Daniel Woo Summary
Daniel Woo, based in Chicago, IL, US, is currently a Manager, Information Technology Support at Comcast at Comcast. Daniel Woo brings experience from previous roles at Comcast and Comcast Business. With a robust skill set that includes Team Leadership, Salesforce.com, Process Improvement, Telecommunications, Customer Experience and more. Daniel Woo has 7 emails and 12 mobile phone numbers on RocketReach.
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