Daniel Vollmer Email & Phone Number
Principal Consultant: Commercial Strategy, Operations and AI
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Daniel Vollmer Location
- Melbourne, VIC, AU
Daniel Vollmer Work
- 2026 -now Principal Consultant: Commercial Strategy, Operations and AI @ Franchise Ventures
- 2023 -2026 Head of Customer Experience @
- 2021 -2022 Head of Support and SMB @
- 2018 -2021 Planning and Transformation Manager @
- 2015 -2018 Customer Experience Manager @
- 2013 -2015 Group Customer Experience Manager @
- 2012 -2013 Operations Manager @ OCIS
- 2010 -2011 Project Manager @
- 2007 -2010 Contact Centre Manager @
- 2006 -2007 Operations Manager @
Daniel Vollmer Education
- Swinburne University of Technology
Bachelor's degree (Business, Management and Marketing)
2014-2020 - COPC
Customer Experience
2012-2012 - KnowledgeSpace
Diploma (Business)
2010-2012
Daniel Vollmer Skills
- Call Centers
- Customer Experience
- Performance Management
- Process Improvement
- Management
- Operations Management
- Team Leadership
- Customer Satisfaction
- Team Management
- Outsourcing
- Coaching
- Business Process Improvement
- BPO
- CRM
- Customer Service
- Telecommunications
- Team Building
- Leadership Development
- People Management
- Account Management
- Recruiting
- Project Management
- Project Planning
- New Business Development
- Call Center
- Contact Centre
- Leadership
- Sales
- Customer Retention
- Sales Management
- Change Management
- Business Transformation
- Stakeholder Management
- Problem Solving
- Workforce Management
- Recruitment/Retention
- Employee Engagement
- Business Management
- Net Promoter Score
- Social Media Marketing
- Vendor Management
- Social Media
- Corporate Social Responsibility
- Digital Media
- E-commerce
- Retail
- Training
- Budgets
- Strategy
- Zendesk
- E Commerce
Daniel Vollmer Summary
- Daniel Vollmer, based in Melbourne, VIC, AU, is currently a Principal Consultant: Commercial Strategy, Operations and AI at Franchise Ventures. Daniel Vollmer brings experience from previous roles at Country Road Group, Deliveroo and Qantas. Daniel Vollmer holds a 2014 - 2020 Bachelor's degree in Business, Management and Marketing @ Swinburne University of Technology. With a robust skill set that includes Call Centers, Customer Experience, Performance Management, Process Improvement, Management and more. Daniel Vollmer has 1 emails and 1 mobile phone numbers on RocketReach.
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