Daniel Vollmer Location
Melbourne, VIC, AU
Daniel Vollmer Work
- 2023 - now Head of Customer Experience @ Country Road Group
- 2021 - 2022 Head of Support and SMB @ Deliveroo
- 2018 - 2021 Planning and Transformation Manager @ Qantas
- 2015 - 2018 Customer Experience Manager @ Qantas
- 2013 - 2015 Group Customer Experience Manager @ Country Road Group
- 2012 - 2013 Operations Manager @ OCIS
- 2010 - 2011 Project Manager @ VertexOne
- 2007 - 2010 Contact Centre Manager @ VertexOne
- 2006 - 2007 Operations Manager @ VertexOne
Daniel Vollmer Education
- Swinburne University of Technology
Bachelor's degree (Business, Management and Marketing)
2014 - 2020 - COPC
Customer Experience
2012 - 2012 - KnowledgeSpace
Diploma (Business)
2010 - 2012
Daniel Vollmer Skills
- Call Centers
- Customer Experience
- Performance Management
- Process Improvement
- Management
- Operations Management
- Team Leadership
- Customer Satisfaction
- Team Management
- Outsourcing
Daniel Vollmer Summary
Daniel Vollmer, based in Melbourne, VIC, AU, is currently a Head of Customer Experience at Country Road Group. Daniel Vollmer brings experience from previous roles at Deliveroo, Qantas and Country Road Group. Daniel Vollmer holds a 2014 - 2020 Bachelor's degree in Business, Management and Marketing @ Swinburne University of Technology. With a robust skill set that includes Call Centers, Customer Experience, Performance Management, Process Improvement, Management and more. Daniel Vollmer has 3 emails and 1 mobile phone numbers on RocketReach.
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