Daniel Thorpe Email & Phone Number
Head of Customer Experience @ Whimstay
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Daniel Thorpe Location
- Murrieta, CA, US
Daniel Thorpe Work
- Head of Customer Experience @ (December 2024 - Present)
- Director of Customer Experience @ (March 2024 - November 2024)
- Manager of Customer Experience @ (December 2022 - March 2024)
- Customer Success Manager and Customer Support Lead @ Formation Technology (June 2020 - December 2022)
- Teacher (Psychology, Sociology, Theology) @ (August 2017 - June 2020)
- Shift Supervisor @ (June 2015 - December 2019)
- Barista @ (May 2014 - June 2015)
Daniel Thorpe Education
- Arizona State University
Bachelor's degree (HISTORY)
2014-2018
Daniel Thorpe Skills
- Project Design and Execution
- Customer Training and Education
- Customer Relationship Management (CRM)
- Process Improvement and Analysis
- Ticketing Systems and Documentation
- Customer Satisfaction Monitoring
- Technical Problem Solving
- Software and Systems Adaptability
- Collaboration and Teamwork
- Interpersonal Communication
- Account Management
- Analytical Skills
- Business-to-Business (B2B)
- Client Onboarding
- Communication
- Conversational UX
- Copywriting
- Cross-team Collaboration
- Customer Experience
- Customer Insight
- Customer Interaction
- Customer Journey Mapping
- Customer Retention
- Customer Satisfaction
- Customer Success
- Customer Support
- Diversity
- E-Commerce
- Interpersonal Skills
- Key Performance Indicators
- Knowledge Acquisition
- Knowledge Management
- Leadership
- Operations
- Problem Solving
- Product Knowledge
- Skill Development
- Subscriptions
- Technical Support
- User Experience (UX)
- User Research
- Voice of the Customer
- Voice of the Customer Analysis
Daniel Thorpe Summary
- Daniel Thorpe, based in Murrieta, CA, US, is currently a Head of Customer Experience at Whimstay. Daniel Thorpe brings experience from previous roles at Embodied, Inc., Formation Technology and Rancho Christian School. Daniel Thorpe holds a 2014 - 2018 Bachelor's degree in HISTORY @ Arizona State University. With a robust skill set that includes Project Design and Execution, Customer Training and Education, Customer Relationship Management (CRM), Process Improvement and Analysis, Ticketing Systems and Documentation and more. Daniel Thorpe has 2 emails and 1 mobile phone numbers on RocketReach.
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