VP of Customer Experience @ (June 2024 - June 2025)
Vice President of Customer Experience @ (March 2020 - December 2023)
Vice President, Customer Success @ (April 2019 - March 2020)
Vice President of Customer Success @ (April 2018 - April 2019)
Vice President Professional Services and Support @ (January 2006 - April 2018)
Engagement Partner @ (March 2005 - April 2006)
Director @ (March 2003 - March 2005)
Director Program Management @ (January 1998 - May 2003)
Principal Consultant @ (January 1997 - January 1999)
Associate Director and Technical Lead @ Cambridge Technology Partners (March 1992 - September 1997)
Daniel Shih Education
Boston University
Master's Degree (Computer Science)
Tufts University
BS (Computer Science, Economics)
Daniel Shih Skills
Budgeting
Strategic Thinking
Salesforce.com
Gainsight
Healthcare Information Technology (HIT)
Customer Success
Account Management
Customer Experience
Analytical Skills
Business Development
Business Process
CRM
Project Governance
Professional Services
Management
Start-ups
Program Management
Enterprise Software
Enterprise Architecture
Strategy
Cross-functional Team Leadership
Solution Selling
Consulting
Cloud Computing
Project Management
Leadership
Software Development
Software Project Management
Requirements Analysis
Pre-sales
Integration
Product Management
IT Strategy
SaaS
Agile Methodologies
Executive Management
SDLC
Business Intelligence
PMP
Vendor Management
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Cross Functional Team
Software as a Service Saas
See 16+see Less
Information Technology
Business Analysis
Start Ups
Microsoft Word
Pre Sales
Cross Functional Team Leadership
Software Project
Marketing
IAM
Customer Relationship Management Crm
Customer Relationship Management
Software as a Service
Daniel Shih Summary
Daniel Shih, based in Boston, MA, US, is currently a Customer Success Consulting at DMS Services. Daniel Shih brings experience from previous roles at CYPHER Learning, Aqueduct Technologies, Inc., Nymi and iboss. Daniel Shih holds a Master's Degree in Computer Science @ Boston University. With a robust skill set that includes Budgeting, Strategic Thinking, Salesforce.com, Gainsight, Healthcare Information Technology (HIT) and more. Daniel Shih has 2 emails and 1 mobile phone numbers on RocketReach.
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