Help Desk Supervisor @ (September 2013 - October 2016)
Desktop Support @ (September 2012 - September 2016)
Tier 2 Technical Support @ (January 2007 - May 2012)
Daniel Shay Education
Roxbury Community College
Daniel Shay Skills
Linux
Broadband
Mobile Devices
Troubleshooting
Laptops
SIP
Cloud Computing
Cisco Technologies
Cisco Call Manager
Cable Modems
Active Directory
VoIP
Technical Support
Hardware
Cisco IOS
Help Desk Support
Wireless Networking
Telephony
Software Installation
TCP/IP
Windows 7
Microsoft Excel
IP
Network Security
Network Design
VirtualBox
Telecommunications
Customer Service
Call Centers
Unified Communications
Workstations
Daniel Shay Summary
Daniel Shay, based in Lowell, MA, US, is currently a Senior Unified Communications Engineer at Hologic, Inc.. Daniel Shay brings experience from previous roles at Cynosure, Inc. and Broadvoice. Daniel Shay holds a Roxbury Community College. With a robust skill set that includes Linux, Broadband, Mobile Devices, Troubleshooting, Laptops and more. Daniel Shay has 1 emails and 2 mobile phone numbers on RocketReach.
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