Daniel Serpa Email
Gabinete de Apoio à Presidência @ Câmara Municipal da Moita
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Daniel Serpa Location
- Lisbon, PT
Daniel Serpa Work
- Gabinete de Apoio à Presidência @ (December 2025 - Present)
- Senior Commercial Manager @ (February 2019 - December 2025)
- Manager - Commercial Area ( remote sales) @ (March 2018 - February 2019)
- Customer Service Manager @ (April 2017 - February 2019)
- BPO Contract Manager (Contact Center) @ (April 2017 - February 2019)
- Contact Center Manager @ (May 2012 - April 2017)
- Coordenador Operacional @ (March 2011 - April 2012)
- Team Leader @ (March 2009 - February 2011)
Daniel Serpa Education
- Polytechnic Institute of Setúbal 2007-2010
- Universidade Aberta 2023
Daniel Serpa Skills
- Project Team Management
- Contact Centers
- Team Management
- Outsourcing
- BPO
- BTO
- Lean Operations
- Kaizen
- Leadership
- Business Development
- Contact Center Management
- Contact Center Optimization
- Terceirização e offshoring
- Negociação
- Gestão de equipes
- Liderança de equipe
- BPO (Business Process Outsourcing)
- Terceirização de serviços
- Centros de contato
- Gestão
- Atendimento ao Cliente
- Bpo Business Process Outsourcing
- Business Solution
Daniel Serpa Summary
- Daniel Serpa, based in Lisbon, PT, is currently a Gabinete de Apoio à Presidência at Câmara Municipal da Moita. Daniel Serpa brings experience from previous roles at NOWO Portugal. Daniel Serpa holds a 2007 - 2010 Polytechnic Institute of Setúbal. With a robust skill set that includes Project Team Management, Contact Centers, Team Management, Outsourcing, BPO and more. Daniel Serpa has 1 emails on RocketReach.
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