2026 -
now Founder and Managing Director @ Kinetiv Consulting
2024 -
now Principal Consultant and Delivery Lead @
2023 -
2024 Co-founder and Managing Director, Customer Experience Strategy and Design @
2023 -
2023 Fractional Regional Director, North America @
2022 -
2023 Director, Client Services Sales and Delivery @
2016 -
2022 Director, Consulting Services Sales and Delivery | Practice Leader, Design and Innovation @
2014 -
2016 Lead CX Architect - Microsoft Cloud Services @
2008 -
2014 Business Architect and Change Lead - IT Strategy and Service Management @
2003 -
2008 Senior Product Manager @
2002 -
2002 Program Manager Intern, Windows @
2000 -
2002 Software Localization Project Manager and Engineer @ International Product Solutions
Daniel Roundy Education
Kent State University
M.A. (Spanish Translation)
2001
-
2003
Brigham Young University
B.A (Spanish Translation)
1998
-
2001
Daniel Roundy Skills
People Management
Organization Skills
Customer Relationship Management (CRM)
Communication
Account Management
Storytelling
Client Services Management
Service Design
Process Improvement
Customer Experience Management
Leading Organizational Change
Design Thinking
Agile Methodologies
Agile Project Management
Business Analysis
Business Intelligence
Change Management
Cloud Computing
Consulting
IT Management
IT Service Management
IT Strategy
Portfolio Management
Product Management
Program Management
Project Management
Quantitative Research
Software Development
Software Project Management
Strategy
Vendor Management
Enterprise Software
Power BI
Software as a Service (SaaS)
Cross-functional Team Leadership
Leadership
Management
Qualitative Research
Team Leadership
Training
Balanced Scorecard
Business Architecture
Customer Experience Analysis
Customer Experience Consulting
Customer Experience Design
Customer Journey Mapping
Dashboard Design
IT Transformation
Strategic Roadmaps
Voice of the Customer
Scrum
Globalization
Localization
ITIL
ITIL v3 Foundations Certified
Change Readiness
Automated Software Testing
ITIL Service Strategy
Business Process
Business Process Improvement
SharePoint
Cross Functional Team Leadership
Business Development
Software
Sales
Keys
Customer Loyalty
Microsoft Office
Solutions
Services
Daniel Roundy Summary
Daniel Roundy, based in Salt Lake City, UT, US, is currently a Founder and Managing Director at Kinetiv Consulting. Daniel Roundy brings experience from previous roles at Navicet, nxtting, XEBO.ai (Survey2Connect) and Wipro. Daniel Roundy holds a 2001 - 2003 M.A. in Spanish Translation @ Kent State University. With a robust skill set that includes People Management, Organization Skills, Customer Relationship Management (CRM), Communication, Account Management and more. Daniel Roundy has 2 emails and 1 mobile phone numbers on RocketReach.
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