Daniel Rossmann Email
Leiter Service Excellence @ zollsoft GmbH
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Daniel Rossmann Location
- Gera, TH, DE
Daniel Rossmann Work
- Leiter Service Excellence @ (March 2024 - Present)
- Senior Vice President, Client Services and Care @ (April 2023 - February 2024)
- Senior Director, Client Services and Care @ (January 2022 - April 2023)
- Director of Customer Care @ (October 2017 - December 2021)
- Director of Support @ (October 2013 - October 2017)
- Associate Director of Support @ (November 2010 - October 2013)
- Team Manager @ D+S communication center Gera GmbH (May 2009 - October 2010)
Daniel Rossmann Education
- Cooperative State University Gera-Eisenach, Germany
Bachelor of Arts - BA
2006-2009 - Technical High School, Gera, Germany
Advanced Technical College Certificate in Business and Administration
1997-1999
Daniel Rossmann Skills
- Apple Software
- B2B / B2C
- Budget Management
- Business Development
- Client Relationships
- Coaching
- Communications
- Confluence
- Customer Care Management
- Customer-Experience-Management
- Data Protection
- Digital Customer Experience
- Freshdesk
- ITIL/ITSM
- JIRA
- Key Performance Indicators
- Kundenservice
- Kundenzufriedenheit
- Leadership
- Mac/PC
- Market Analysis
- Mentoring
- Microsoft Dynamics NAV
- Microsoft Office
- Microsoft Project
- Multi-Site Operations / Cross-Functional Leadership
- Networking
- Problem Resolution
- Project Management
- Public Speaking
- Quality Management Systems
- Qualitätsmanagement
- REST-API
- Recruiting
- Relationship Building
- SQL
- Salesforce
- Social Media
- Software as a Service (SaaS)
- Strategic Planning
- Strategisches Denken
- Talent Management
- Team Building
- Technical Team Liaison
- Ticketing-Systeme
- Time Management
- Training
- XML
- iOS
- vTiger
Daniel Rossmann Summary
- Daniel Rossmann, based in Gera, TH, DE, is currently a Leiter Service Excellence at zollsoft GmbH. Daniel Rossmann brings experience from previous roles at Sportradar. Daniel Rossmann holds a 2006 - 2009 Bachelor of Arts - BA @ Cooperative State University Gera-Eisenach, Germany. With a robust skill set that includes Apple Software, B2B / B2C, Budget Management, Business Development, Client Relationships and more. Daniel Rossmann has 1 emails on RocketReach.
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