2008 -2012 Helpdesk Support Team Lead and Senior Technician @ Heenan Blaikie LLP
2005 -2008 IT Support and Consultant @
2003 -2005 Quality Assurance and Technical Supervisor @
Daniel Rivard Education
Algonquin College of Applied Arts and Technology
(Computer Science)
2001-2003
Daniel Rivard Skills
Blackberry Enterprise Server
Windows Server
Active Directory
SCCM
VMware Infrastructure
Bit9
VMware
Microsoft Exchange
Windows XP
Windows 7
Troubleshooting
Computer Hardware
Windows
VPN
Blackberry
SharePoint
Cisco Technologies
Network Administration
Servers
Incident Management
IT Service Management
Android
Databases
Project Management
Network Security
Network Architecture
Switches
MySQL
Microsoft Office
Document Management
Technical Support
Team Leadership
PHP
System Administration
IT Operations
Cisco Call Manager
Service Desk
Customer Service
Knowledge Management
VMware ESX
VMware Workstation
Daniel Rivard Summary
Daniel Rivard, based in Montreal, QC, CA, is currently a Manager, user technology at Fasken. Daniel Rivard brings experience from previous roles at Fasken, DeGrandpré Chait and Heenan Blaikie LLP. Daniel Rivard holds a 2001 - 2003 Algonquin College of Applied Arts and Technology. With a robust skill set that includes Blackberry Enterprise Server, Windows Server, Active Directory, SCCM, VMware Infrastructure and more. Daniel Rivard has 4 emails and 7 mobile phone numbers on RocketReach.
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