Launch Tender Captain @ (April 2022 - October 2023)
Service Delivery Manager @ (February 2022 - October 2023)
Service Delivery Manager @ (April 2021 - October 2023)
Field Engineer @ (April 2009 - April 2021)
Tech Specialist @ (December 1998 - February 2009)
Lead Tech @ Fallon Clinic (January 1995 - December 1998)
Daniel Riley Education
Southern Worcester County Regional Voc School District
(Electronics Engineering)
1988-1992
Daniel Riley Skills
Team Building
Information Technology
Supervisor
H323
MPLS
Cisco Technologies
Call Center
Computer Hardware
Nortel
VoIP
Avaya Products
Operating Systems
Avaya
Troubleshooting
Hospitals
Telecommunications
IP
Contact Center Technology
Healthcare
Switches
Voice
Engineering
TCP/IP
SIP
Creative Writing
Virtualization
IVR
ACD
Ethernet
Virtual Private Network Vpn
Voice Over Ip Voip
T1
Contact Centers
VoIP protocols SIP
Managed Services
Cross Functional Team Leadership
Disaster Recovery
QoS
Internet Protocol Ip
Customer Service
Telephony
Avaya Technologies
Voice Mail
Technical Support
Problem Solving
Wireless
Field Service
Call Centers
Unified Communications
VMware
Lan Wan
IT Service Management
Voice Over Ip
Internet Protocol
Virtual Private Network
Daniel Riley Summary
Daniel Riley, based in Hingham, MA, US, is currently a Director of Customer Experience at intlx Solutions. Daniel Riley brings experience from previous roles at intlx Solutions, Indian Ranch and Samuel Slater's Restaurant, Oasis Experiences and ConvergeOne. Daniel Riley holds a 1988 - 1992 Southern Worcester County Regional Voc School District. With a robust skill set that includes Team Building, Information Technology, Supervisor, H323, MPLS and more. Daniel Riley has 7 emails and 1 mobile phone numbers on RocketReach.
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