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Daniel Ratcliffe Location
London, GB
Daniel Ratcliffe Work
Senior Service Manager @ (April 2017 - Present)
Head of IT Performance and Service Assurance @ (April 2015 - September 2016)
Head of IT Service Management @ (July 2013 - March 2015)
ICT Service Desk Manager @ (May 2009 - June 2013)
IT Service Desk Analyst @ (November 2007 - April 2009)
ICT Computer Operator @ (October 2005 - November 2007)
Daniel Ratcliffe Education
Coventry University
Business Information Technology (Information Communication Technology)
Daniel Ratcliffe Skills
IT Service Management
ICT
Change Management
Microsoft Excel
Leadership
Service Desk
ITIL
Management
People Management
Strategy
Incident Management
Information Technology
Business Analysis
Public Speaking
Daniel Ratcliffe Summary
Daniel Ratcliffe, based in London, GB, is currently a Senior Service Manager at Ticketmaster. Daniel Ratcliffe brings experience from previous roles at Brewin Dolphin. Daniel Ratcliffe holds a Business Information Technology in Information Communication Technology @ Coventry University. With a robust skill set that includes IT Service Management, ICT, Change Management, Microsoft Excel, Leadership and more. Daniel Ratcliffe has 2 emails on RocketReach.
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