Daniel Rafferty Email
Service Governance Manager @ NTT Ltd.
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Daniel Rafferty Location
- Whitstable, GB
Daniel Rafferty Work
- Service Governance Manager @ (May 2019 - Present)
- Service Delivery Manager @ (March 2013 - May 2019)
- Service Delivery Manager @ (May 2011 - February 2013)
- Service Provision Manager @ (September 2009 - May 2011)
- Service Provision Manager @ (September 2009 - May 2011)
- Operations Manager and Service Provision Manager @ LogicaCMG Hatton Cross Services (January 2007 - September 2009)
- Team Leader and Project Manager and Service Provision Manager @ LogicaCMG Hatton Cross Services (May 2005 - December 2006)
- Server Consultant and Project Manager @ LogicaCMG Hatton Cross Services (January 2004 - May 2005)
- Service desk Consultant and Company Quality Manager @ (September 1999 - January 2004)
- IT Director Small and Medium Enterprise @ Phoenix Digital (September 1995 - September 1999)
Daniel Rafferty Education
- University of Wales, Cardiff
Pg DIp (Computing)
1994-1995 - University of Wales, Cardiff
BEng (Hons) (Electronics)
1991-1994
Daniel Rafferty Skills
- Service Management
- IT Service Management
- ITIL
- Data Center
- Change Management
- PRINCE2
- Operating Budgets
- Management
- Service Desk
- Security
- Sla
- Incident Management
- Integration
- Outsourcing
- Servers
- Infrastructure
- Managed Services
- Service Improvement
- Offshoring
- IT Outsourcing
- Resource Management
- Project Delivery
- Project Management
- IT Management
- IT Strategy
- Solution Architecture
- Enterprise Software
- Problem Management
- IT Operations
- Pre-sales
- PMO
- Enterprise Architecture
- Stakeholder Management
- Business Analysis
- Technology
- Strategic Planning
- High Availability
- Service Delivery
- Operations
- Provision
- Information Technology
- Microsoft Word
- Pre Sales
- Services
- Business Development
- Quality Assurance
Daniel Rafferty Summary
- Daniel Rafferty, based in Whitstable, GB, is currently a Service Governance Manager at NTT DATA, Inc.. Daniel Rafferty brings experience from previous roles at Dimension Data, CGI and Logica. Daniel Rafferty holds a 1994 - 1995 Pg DIp in Computing @ University of Wales, Cardiff. With a robust skill set that includes Service Management, IT Service Management, ITIL, Data Center, Change Management and more. Daniel Rafferty has 2 emails on RocketReach.
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