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Daniel Porras Location
San José, CR
Daniel Porras Work
Support Engineer @ (July 2024 - Present)
Technical Support Engineer @ (February 2024 - July 2024)
IT Manager @ (October 2017 - February 2024)
Service Delivery Manager @ (May 2021 - August 2022)
Engineer @ (October 2017 - May 2021)
IT Supervisor @ Daniel Oduber Quiros International Airport (January 2014 - September 2017)
Support Specialist @ (June 2009 - December 2013)
Daniel Porras Education
Secundaria Emanuel
Bachelor's degree (HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES)
2005-2007
Universidad San Marcos
Bachelor's degree (Business Administration and Management, General)
2021
Universidad San Marcos
Daniel Porras Skills
Account Management
Active Directory
Azure Active Directory
Business Analysis
Business Relationship Management
Career Management
Cloud Computing
Communication
Creative Problem Solving
Customer Experience Management
Customer Journey Mapping
Customer Loyalty
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Cybersecurity
Documentation
Emotional Intelligence
Growth Strategies
Hyper-V
IT Asset Management
IT Infrastructure Management
IT Operations
IT Project & Program Management
IT Service Management
IT Strategic Planning
IT architectures
Incident Management
Information Technology
Interpersonal Communication
Interpersonal Skills
Key Account Management
Leadership
Leadership Development
Management
Microsoft 365
Microsoft Azure
Microsoft Defender
Negotiation
Network Administration
Network Security
People Management
Problem Management
Professional Communication
Project Delivery
SD-WAN
Software as a Service (SaaS)
Strategic Negotiations
Support Engineers
Support Management
System Administration
Systems Analysis
Team Coordination
Teamwork
Tech Career Skills
Technical Leadership
Technical Proficiency
Technical Support
Troubleshooting
VMWare ESXi
VMware vSphere
Veeam Backup & Replication
Windows Server
Daniel Porras Summary
Daniel Porras, based in San José, CR, is currently a Support Engineer at Microsoft. Daniel Porras brings experience from previous roles at SSPLA LLC, Get CRG Solutions and CRG. Daniel Porras holds a 2005 - 2007 Bachelor's degree in HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES @ Secundaria Emanuel. With a robust skill set that includes Account Management, Active Directory, Azure Active Directory, Business Analysis, Business Relationship Management and more. Daniel Porras has 1 emails on RocketReach.
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