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Daniel Pop Location
Grayson, GA, US
Daniel Pop Work
Sr. Manager IT Service Strategy and Governance @ (January 2023 - Present)
Manager IT Service Strategy @ (August 2021 - January 2023)
Application Support Manager @ (November 2018 - July 2021)
Knowledge and Process Improvement Manager @ (October 2016 - November 2018)
IT Documentation Specialist @ (September 2015 - November 2018)
ICT Helpdesk and Desktop Support Officer @ (June 2009 - February 2015)
IT Consultant (January 2003 - December 2014)
Technical Support Specialist @ (September 2008 - May 2009)
Store Manager @ GBM Tile Gallery (February 2007 - February 2008)
Daniel Pop Education
Swinburne University of Technology
Diploma (in Multimedia)
2003-2004
Dandenong High School 1997-2002
Daniel Pop Skills
Leadership
Information Technology
Stakeholder Engagement
Windows Server
Stakeholder Management
Active Directory
ITIL
IT Audit
Sales
Vendor Relations
Microsoft Exchange
Remote User Support
Incident Management
Telecommunications
Desktop Support
Team Leadership
Process Improvement
Technical Writing
Microsoft Office 2013
IT Operations
ITIL Process Implementation
Change Management
Training
Customer Service
Application Support
Windows 7
Technical Support
Business Process Improvement
Management
Knowledge Management
Project Delivery
Labtech Administration
User Documentation
IT Service Management
IT Strategy
IT Operations Management
Service Design
Labtech
Office 365
ConnectWise
HIPAA
Organization Skills
Vendor Management
Strategic Planning
Continous Improvement
Microsoft Office
Cyber Security
Managed Services
Webroot
Disaster Recovery
Capacity Management
Watchguard
IT Management
Information Security Management
Project Management
Reporting
Major Incident Management
Cloud Computing
Technology Solutions
Business Continuity Planning
Daniel Pop Summary
Daniel Pop, based in Grayson, GA, US, is currently a Sr. Manager IT Service Strategy and Governance at Smurfit Westrock. Daniel Pop brings experience from previous roles at Smurfit Westrock and Milner, Inc.. Daniel Pop holds a 2003 - 2004 Diploma in in Multimedia @ Swinburne University of Technology. With a robust skill set that includes Leadership, Information Technology, Stakeholder Engagement, Windows Server, Stakeholder Management and more. Daniel Pop has 1 emails and 2 mobile phone numbers on RocketReach.
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