Daniel Pop Email & Phone Number

Daniel Pop Skills

• Mobile Device Management
• Active Directory
• Agile Methodologies
• Application Support
• Business Continuity Planning
• Business Process Improvement
• Business Requirements
• Capacity Management
• Change Management
• Combined knowledge and skills of achieving the Practice Manager
• ConnectWise
• Continous Improvement
• Continual Service Improvement
• Customer Service
• Cyber-security
• Desktop Support
• Disaster Recovery
• HIPAA
• IT Management
• IT Operations
• IT Service Management
• IT Strategy
• ITIL
• ITIL Implementation
• ITSM Governance
• Incident Management
• Information Technology
• Information Technology Infrastructure Library
• KPI & Service Performance Reporting
• Knowledge Management
• LabTech
• Leadership
• Major Incident Management
• Managed Services
• Management
• Managing Professional and Strategic Leader designations and achievement
• Microsoft Exchange
• Microsoft Office
• Office 365
• Organization Skills
• Organizational Change Management
• Problem Management
• Process Improvement
• Project Delivery
• Project Management
• Reporting
• Service Design
• Service Level Management
• ServiceNow
• Stakeholder Engagement
• Stakeholder Management
• Strategic Planning
• Team Leadership
• Technical Support
• Technology Solutions
• Telecommunications
• Training
• User Documentation
• Vendor Management
• Windows 7
• Windows Server
• IT Audit
• Sales
• Vendor Relations
• Remote User Support
• Technical Writing
• Microsoft Office 2013
• ITIL Process Implementation
• Labtech Administration
• IT Operations Management
• Cyber Security
• Webroot
• Watchguard
• Information Security Management
• Cloud Computing