Daniel Poon Email & Phone Number
Principal Customer Success Manager @ MuleSoft
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Daniel Poon Location
- Singapore
Daniel Poon Work
- Principal Customer Success Manager @ (February 2022 - Present)
- Senior Service Delivery Manager @ (January 2016 - January 2022)
- Head of Service Delivery and Operation @ (February 2014 - January 2016)
- Regional Program Manager @ (September 2012 - February 2014)
- Senior IT Manager - Singapore Government Account @ (August 2008 - August 2012)
- Regional Account Manager @ (August 2003 - August 2008)
- Regional IT Manager @ (April 1997 - June 2003)
- Project Manager @ Ste&e (January 1993 - April 1997)
Daniel Poon Education
- Nanyang Technological University
Master of Business Administration
1993-1996 - Nanyang Technological University
Bachelor of Applied Science (Computer Engineering)
1990-1993 -
(Engineering)
1984-1986
Daniel Poon Skills
- Artificial Intelligence (AI)
- Business Intelligence
- Cisco Systems Products
- Cisco Technologies
- Client Relations
- Client Relationship Strengthening
- Client Services
- Cloud Computing
- Cloud Computing IaaS
- Computer Engineering
- Cross-functional Team Leadership
- Customer Acceptance
- Customer Retention
- Customer Service
- Customer Success
- Data Center
- Delivery Operations
- Development & implementation of marketing plans
- Digital Transformation
- Enterprise Architecture
- Executive Team Alignment
- Full-Stack Development
- Generative AI
- HP
- Hybrid Cloud
- IT Management
- IT Operations
- IT Outsourcing
- IT Security Operations
- IT Service Management
- IT Strategy
- IT Transformation
- ITIL
- Information Technology
- Integration
- Large Scale Systems Implementation
- Large Scale Transformation
- Long-term Customer Relationships
- Machine Learning
- Managed Services
- Management
- Microsoft Azure
- Microsoft Dynamics CRM
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Multiple Projects Simultaneously
- Networking
- Office 365
- Outsourcing
- PMO
- PMP
- Partnerships
- Program Management
- Project Management
- Project Planning
- Project Portfolio Management
- Prompt Engineering
- Risk Governance
- Service Delivery
- Service Management
- Start-ups
- Transformation Programs
- Vendor Management
Daniel Poon Summary
- Daniel Poon, based in Singapore, is currently a Principal Customer Success Manager at Mulesoft. Daniel Poon brings experience from previous roles at Microsoft, 3d Networks, Cisco and Hewlett Packard Enterprise. Daniel Poon holds a 1993 - 1996 Master of Business Administration @ Nanyang Technological University. With a robust skill set that includes Artificial Intelligence (AI), Business Intelligence, Cisco Systems Products, Cisco Technologies, Client Relations and more. Daniel Poon has 3 emails and 1 mobile phone numbers on RocketReach.
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