Daniel Nikolovski Email
IT Service Management Specialist @ Suncorp Group
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Daniel Nikolovski Location
- Brisbane City, QLD, AU
Daniel Nikolovski Work
- 2019 -now IT Service Management Specialist @
- 2016 -2019 Critical Incident and Problem Manager @
- 2014 -2015 Service Desk Manager @
- 2013 -2014 Incident Management Officer @
- 2012 -2013 Service Delivery Leader (Virgin Australia) @
- 2011 -2012 Service Delivery Coordinator @
Daniel Nikolovski Education
- Qantm College
Bachelor of Multimedia (Graduate) ( Graphic Design)
2005-2007
Daniel Nikolovski Skills
- Incident Management
- Problem Management
- IT Service Management
- ITIL
- Service Delivery
- Software Documentation
- Management
- Service Desk
- Team Leadership
- Customer Service
- Project Management
- Performance Reporting
- CRM
- Managed Services
- Training
- Servers
- Change Management
- Service Desk Supervision
- Information Technology
- Quality Assurance
- Data Analysis
- Help Desk Support
- Client Liason
- Client Co-ordination
- Trend Analysis
- Ad Hoc Reporting
- Building Relationships
- Supervisory Skills
- Leadership
- Technical Support
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Social Media
- Sales
- Process Improvement
- Client Co Ordination
- Customer Relationship Management
Daniel Nikolovski Summary
- Daniel Nikolovski, based in Brisbane City, QLD, AU, is currently a IT Service Management Specialist at Suncorp Group. Daniel Nikolovski brings experience from previous roles at Suncorp Group, Endeavour Foundation, Optus and Thomas Duryea Logicalis. Daniel Nikolovski holds a 2005 - 2007 Bachelor of Multimedia (Graduate) in Graphic Design @ Qantm College. With a robust skill set that includes Incident Management, Problem Management, IT Service Management, ITIL, Service Delivery and more. Daniel Nikolovski has 2 emails on RocketReach.
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