Daniel Neilson Email & Phone Number
Major Incident Manager @ Lumen Technologies
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Daniel Neilson Location
- Phoenix, AZ, US
Daniel Neilson Work
- Major Incident Manager @ (September 2024 - Present)
- Major Incident Manager @ (July 2018 - February 2023)
- Continual Service Improvement Manager @ (November 2016 - July 2017)
- Change Management Analyst @ (April 2016 - October 2016)
- ITIL Process Manager @ (June 2015 - April 2016)
- IT Consultant (Self-Employed) @ TDC (January 2014 - May 2015)
- Corporate Change Manager @ (December 2009 - December 2013)
- NOC Command and Control Analyst @ (August 2008 - November 2009)
- Technical Support @ (February 2007 - July 2008)
- Director of IT @ New Strategies Inc. / Universal Business Strategies, Inc. (January 1996 - January 2003)
- Co-Owner, IT and IVR Consultant @ CompuVoice, LLC (January 1994 - January 1996)
- Manager of MIS @ Syntellect, Inc. (January 1989 - January 1994)
Daniel Neilson Education
- University of Waterloo
Bachelor of Science - BS (Computer Science)
Daniel Neilson Skills
- Agile Methodologies
- Business Analysis
- Business Strategy
- COBIT
- CRM
- Change Management
- Cloud Computing
- IT Management
- IT Service Management
- ITIL
- ITIL Process Implementation
- ITIL v3 Foundations Certified
- ITIL v3 Intermediate: Service Transitions Certified
- Incident Management
- Integration
- Linux
- Major Incident Management
- Management
- Microsoft SQL Server
- Networking
- Project Management
- Servers
- Strategy
- Technology Change Management
- Vendor Management
Daniel Neilson Summary
- Daniel Neilson, based in Phoenix, AZ, US, is currently a Major Incident Manager at Lumen Technologies. Daniel Neilson brings experience from previous roles at IBM, American Traffic Solutions and Safeway. Daniel Neilson holds a Bachelor of Science - BS in Computer Science @ University of Waterloo. With a robust skill set that includes Agile Methodologies, Business Analysis, Business Strategy, COBIT, CRM and more. Daniel Neilson has 2 emails and 1 mobile phone numbers on RocketReach.
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