Senior ServiceNow Developer @ (September 2020 - March 2023)
Internal Audit and ITSM Support @ Freelance (April 2019 - March 2020)
IT Incident, Change and Configuration Manager @ Datapost Pte. Ltd. (July 2016 - June 2017)
Engineering Senior Analyst @ (January 2005 - October 2014)
Systems Implementation Co-ordinator @ A-IT Software Services Pte. Ltd. (May 1998 - December 2004)
Daniel Naden Education
Regent School of Economics
Diploma, Computing Information Systems; NCC International Diploma, Computer Studies (Computer Studies)
1991-1992
Daniel Naden Skills
Jira
Unit Testing
Working with System Integrators
Service Improvement Plans
Service Improvement
Problem Management
English
Communication
Performance Analysis
Customer Service
Service-Level Agreements (SLA)
Technical Support
Service Level Management
Problem Solving
Troubleshooting
Operations
System Administration
Information Technology
ServiceNow
ITIL Certified
Daniel Naden Summary
Daniel Naden, based in Singapore, is currently a ServiceNow Technical Consultant at CloudGo. Daniel Naden brings experience from previous roles at Bullish, Freelance, Datapost Pte. Ltd. and Citi. Daniel Naden holds a 1991 - 1992 Diploma, Computing Information Systems; NCC International Diploma, Computer Studies in Computer Studies @ Regent School of Economics. With a robust skill set that includes Jira, Unit Testing, Working with System Integrators, Service Improvement Plans, Service Improvement and more. Daniel Naden has 1 emails on RocketReach.
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