Daniel Mulhall Email
Customer Service Manager @ SupplyPoint
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Daniel Mulhall Location
- Coventry, GB
Daniel Mulhall Work
- Customer Service Manager @ (September 2022 - Present)
- Customer Service Supervisor @ (September 2022 - April 2024)
- Customer Service Lead @ (September 2022 - February 2023)
- Customer Care Superv @ (June 2020 - August 2022)
- Customer Service Team Leader @ (November 2015 - August 2022)
- Customer Care Supervisor @ (January 2013 - January 2022)
- Acting Customer Service Manager @ (January 2018 - October 2018)
- Customer Service Agent @ (June 2013 - November 2015)
- Customer Specialist @ (April 2014 - April 2015)
- Resolution Specialist @ (June 2013 - April 2014)
- Telesales Representative @ Browns Food Service (July 2012 - May 2013)
- Telesales Specialist @ Browns Food Services (July 2012 - May 2013)
- Chef De Partie @ (January 2009 - August 2011)
Daniel Mulhall Education
- City College Coventry
HND Music Production (Music Production)
2009-2011 - Bishop Ullathorne
GCSE
2000-2005 - Coventry College
Higher National Diploma (Music)
Daniel Mulhall Skills
- Customer Interaction
- Contact Centers
- Analytical Skills
- Customer Experience
- Team Leadership
- Team Management
- Freight Forwarding
- Communication
- Dangerous Goods
- International Shipping
- Air Freight
- Team Building
- Complaint Management
- Coaching
- Customer Service
- Sales
- Customer Satisfaction
- Management
- Microsoft Office
- Customer Retention
- Social Media
- Account Management
- Shipping Systems
- Training & Development
- Strategy
- Change Initiatives
- Problem Solving
- Decision-Making
- Leadership
- Customer Service Management
- Artificial Intelligence (AI)
- Business Expansion
- Business Knowledge
- Business Process Improvement
- Commercial Focus
- Continuous Improvement
- Continuous Improvement Culture
- Customer Facing Roles
- Customer Reporting
- Customs Regulations
- Data Analytics
- Deployment Strategies
- Event Planning
- Food Service
- Food Service Operations
- High Performance Teams
- Infor Enterprise Resource Planning (ERP)
- International Logistics
- Job Description Development
- Key Performance Indicators
- Lean Six Sigma
- Non-profit Events
- Operational Efficiency
- Operational Excellence
- Operations Process Improvement
- Performance Monitoring
- Quality Improvement
- Recipe Development
- Reducing Operating Costs
- Reporting & Analysis
- Resource Allocation
- Root Cause Analysis
- Salesforce CRM Analytics
- Salesforce.com
- Service Standards
- Services Marketing
- Stakeholder Engagement
- Strategic Account Growth
- Strategic Customer Development
- Strategic Influence
- Summaries
- Supplier Reporting
- Target Marketing
- WinMan ERP
- Workforce Optimization (WFO)
Daniel Mulhall Summary
- Daniel Mulhall, based in Coventry, GB, is currently a Customer Service Manager at SupplyPoint (SouthCo Group). Daniel Mulhall brings experience from previous roles at SupplyPoint (SouthCo Group) and FedEx. Daniel Mulhall holds a 2009 - 2011 HND Music Production in Music Production @ City College Coventry. With a robust skill set that includes Customer Interaction, Contact Centers, Analytical Skills, Customer Experience, Team Leadership and more. Daniel Mulhall has 2 emails on RocketReach.
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