Daniel Moraru Email & Phone Number
Head of Customer Service @ Digital Charging Solutions
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Daniel Moraru Location
- Berlin, DE
Daniel Moraru Work
- Head of Customer Service @ (May 2025 - Present)
- Lead - Customer Service Operations and Vendor Managment @ (January 2024 - May 2025)
- Customer Service Outsorcing Manager ( Vendor Manager ) @ (February 2023 - December 2023)
- Customer Relations Manager @ (August 2021 - January 2023)
- Operations Manager @ (June 2019 - August 2021)
- Team Manager @ (November 2016 - June 2019)
- Subject Matter Expert @ (June 2016 - November 2016)
- Customer Service Representative @ (February 2016 - May 2016)
Daniel Moraru Education
- National Defense University Bucharest
Bachelor's degree (Public and Intercultural Communication in Defense and Security)
2013-2016
Daniel Moraru Skills
- Account Management
- Analytical Skills
- Budgeting
- Business Administration
- Business Analysis
- Business Development
- Business Operations
- Business Process Outsourcing (BPO)
- Business Strategy
- CMS
- Call Center Administration
- Call Center Development
- Citrix
- Coaching
- Communication
- Contact Center Management
- Contact Center Operations
- Cryptocurrency
- Customer Contact
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Data Analysis
- FinTech
- Key Metrics
- Leadership
- Leadership Development
- Lean Six Sigma
- Microsoft Office
- Negotiation
- Operations Management
- Operations Support
- People Management
- Project Management
- Salesforce.com
- Six Sigma Green Belt
- Strategic Thinking
- Strategy
- Team Leadership
- Team Management
- Teamwork
- Telecommunications
- Vendor Management
- Zendesk
- Sales
- Training
- Teleopti
- Microsoft Excel
- Business Process Outsourcing Bpo
- Process Improvement
- Business Process Outsourcing
Daniel Moraru Summary
- Daniel Moraru, based in Berlin, DE, is currently a Head of Customer Service at Digital Charging Solutions. Daniel Moraru brings experience from previous roles at Digital Charging Solutions, 888Sparkware and TELUS International Europe. Daniel Moraru holds a 2013 - 2016 Bachelor's degree in Public and Intercultural Communication in Defense and Security @ National Defense University Bucharest. With a robust skill set that includes Account Management, Analytical Skills, Budgeting, Business Administration, Business Analysis and more. Daniel Moraru has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Digital Charging Solutions Employees
Burak Esme
Head of IT Infrastructure
Munich, BY, DE
Kristijan Škrobo
Director Customer, CPO and Shared Service
Neubiberg, BY, DE
Madison Montgomery
Senior Product Manager
Munich, BY, DE
Markus Bartenschlager
Managing Director and CSO
Munich, BY, DE
Gabriel Albowitz
Head of Corporate Strategy
Bavaria, Germany
Jakob Winkler
Head of Portfolio Management
Munich, BY, DE
Evgeniy Grancharov
Head of QA and IT Operations
Bavaria, Germany
Robert Penz
Managing Director | CFO
Berlin, DE
Lukas Krusche
Head of Commercial Operations
Bavaria, Germany
Caspar Matheis
Head of Growth
Munich, BY, DE
Daniel Weller
Head of Commercial Partner Management
Munich, BY, DE
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