Daniel Mitten Email
Customer Success Divisional Lead @ Acora - IT & Cyber Security Managed Services
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Daniel Mitten Location
- London, GB
Daniel Mitten Work
- 2025 -now Customer Success Divisional Lead @
- 2024 -2025 Service Delivery Manager @
- 2023 -2024 Service Manager @
- 2022 -2023 Supplier Service Delivery Manager @
- 2019 -2022 Client Service Delivery Manager @
- 2017 -2019 ITIL Service Manager @
- 2014 -2017 Major Incident Manager @
- 2014 -2014 Group Service Desk Manager @
- 2013 -2013 Service Desk Manager @ Dot Net Solutions
- 2011 -2013 Service Desk Manager @ ASOS.com
- 2011 -2011 Service Operations Manager @
- 2009 -2011 Service Desk Team Leader @
- 2008 -2009 Service Desk Analyst @
- 2005 -2008 Network Technician @
Daniel Mitten Education
- Mascalls 1998-2004
Daniel Mitten Skills
- ITIL v3 Foundations Certified
- PRINCE2
- ITIL
- IT Service Management
- Service Desk
- Incident Management
- Service Delivery
- Change Management
- Service Desk Management
- KPI implementation
- KPI Reports
- Service Level Agreements
- Customer Service
- Motivation
- Performance Reporting
- Career Development Coaching
- Active Directory
- Infrastructure
- Troubleshooting
- Managed Services
- Networking
- Integration
- Software Documentation
- Sla
- Management
- Service Level Agreements Sla
Daniel Mitten Summary
- Daniel Mitten, based in London, GB, is currently a Customer Success Divisional Lead at Acora - IT, Cyber & AI. Daniel Mitten brings experience from previous roles at Acora - IT, Cyber & AI, Sabio and Exponential-e. Daniel Mitten holds a 1998 - 2004 Mascalls. With a robust skill set that includes ITIL v3 Foundations Certified, PRINCE2, ITIL, IT Service Management, Service Desk and more. Daniel Mitten has 1 emails on RocketReach.
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