2022 -now Senior Account Executive @ InVision Group
2017 -2022 Customer Success Manager @ Peopleware
2014 -2017 Account Manager CallCenter @
2012 -2014 Training and Competence Manager @
2010 -2012 Trainer Contact Center @
2006 -2010 Call Center Representative @
2018 -2022 Account Executive @ InVision Group
2017 -2018 Customer Success Manager @ InVision Group
Daniel Mertens Education
RWTH Aachen University
Master of Arts (M.A.) (Geschichte, Germanistik, KoWi)
2012
Daniel Mertens Skills
Training
Mobile Geräte
Coaching
Support
Vertrieb
Projektmanagement
Customer Service
Mystery Projekte
Knowledge Management
Kundendienst
Mobile Devices
Technical Support
Teamführung
Microsoft Office
Management
Customer Relationship Management Crm
Kundenzufriedenheit
Kontaktzentren
Telekommunikation
Customer Relationship Management
Daniel Mertens Summary
Daniel Mertens, based in Düsseldorf, NRW, DE, is currently a Senior Customer Success Manager at Peopleware. Daniel Mertens brings experience from previous roles at Customer Service & Call Center Verband Deutschland e. V. (CCV), InVision Group, Peopleware and Becker & Partner. Daniel Mertens holds a Master of Arts (M.A.) in Geschichte, Germanistik, KoWi @ RWTH Aachen University. With a robust skill set that includes Training, Mobile Geräte, Coaching, Support, Vertrieb and more. Daniel Mertens has 2 emails and 1 mobile phone numbers on RocketReach.
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