2004 -
2005 IT Service Desk Analyst and Service Centre Hardware Technician @
2002 -
2004 ICT Support Technician @
1996 -
2002 Customer Service Assistant @
Daniel Luck Education
University of Surrey (Nescot College)
BSc Computer Studies (Computing)
2000
-
2004
Daniel Luck Skills
Service Desk
Networking
Citrix
Active Directory
Windows Server
Microsoft Exchange
System Deployment
Technical Support
Windows
IT Service Management
Windows 7
Team Leadership
Group Policy
Help Desk Support
Microsoft Office
Project Management
Network Administration
VMware ESX
DNS
IT Management
IT Operations
VPN
Customer Service
System Administration
Microsoft Technologies
vSphere
VMware Infrastructure
Disaster Recovery
Software Documentation
TCP/IP
WSUS
Sonicwall
Contract Negotiation
Computer Hardware
System Center (SCCM)
Switches
Xen Server
WDS
Dell PowerEdge Servers
HP Servers
VOIP
EMC Storage
Budgets
People Managment
Supplier Management
Remote Desktop Server
Windows Azure
Office 365
Scripting
Cloud Computing
Business Analysis
System Center Sccm
Ghost Imaging
BMC Remedy
SQL
Blackberry Enterprise Server
Microsoft Excel
System Center
Daniel Luck Summary
Daniel Luck, based in United Kingdom, was previously a IT Manager at Northamber. Daniel Luck brings experience from previous roles at VINCI Construction, Caterham School, Metricell and Shift F7 - Managed Service Provider. Daniel Luck holds a 2000 - 2004 BSc Computer Studies in Computing @ University of Surrey (Nescot College). With a robust skill set that includes Service Desk, Networking, Citrix, Active Directory, Windows Server and more.
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