Daniel Lopez Email & Phone Number
Assistant Director @ HESAA, New Jersey Higher Education Student Assistance Authority
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Daniel Lopez Location
- Jersey City, NJ, US
Daniel Lopez Work
- Assistant Director @ (March 2022 - Present)
- Program Manager @ (August 2020 - February 2022)
- Clinical Operations Manager @ (January 2019 - August 2020)
- Operations Supervisor @ (March 2018 - January 2019)
- Call Center Supervisor @ (April 2015 - March 2018)
- Office Manager @ (January 2008 - April 2015)
- Medical Assistant @ Dermatologic Surgicenter (January 2005 - January 2008)
- Data Entry Specialist @ (January 2000 - January 2001)
Daniel Lopez Education
- PC AGE Career Institute
- School Of Health Sciences
Daniel Lopez Skills
- Working Experience
- Annual Reviews
- Higher Education
- Group Communication
- Cross-team Communication
- Meeting Commitments
- Patient Satisfaction
- Performance Improvement
- Stressful Situations
- Quality Improvement
- Strategy Implementation
- Confidentiality
- New Hires
- Development Of Employees
- Utilization Management
- Timelines
- Performance Reviews
- Passionate about Work
- Business Acumen
- Reporting
- Performance Motivation
- Attention to Detail
- Troubleshooting
- Technical Support
- Employee Training
- De-escalation
- Staff Communication
- Driving Performance
- Service Standards
- Policies & Procedures
- Presentations
- Service Levels
- Quality Metrics
- Financial Services
- Culture Change
- Insurance Claims
- Performance Monitoring
- Disciplinary Action
- Call Monitoring
- Training Needs Analysis
- People Development
- ACD
- Progressive Discipline
- Team Motivation
- ClientSuccess
- Written Communication
- Coaching
- Team Performance
- Service-Level Agreements (SLA)
- Managing Managers
- Creative Problem Solving
- Contact Center Strategy
- Customer Success
- Metrics Driven
- Customer Service Management
- Quality Management
- Key Performance Indicators
- Ticketing Systems
- Cross-functional Team Leadership
- Contact Center Management
- Call Center Administration
- Coaching & Mentoring
- Customer Service Operations
- Interpersonal Skills
- Problem Solving
- Operations
- Business Process Improvement
- Insurance Policies
- Team Management
- Customer Support
- Customer Experience
- Strategic Leadership
- Data Analysis
- Pharmaceutical Industry
- Process Improvement
- Contact Centers
- Healthcare
- Healthcare Management
- Project Management
- Customer Satisfaction
- Analytical Skills
- Office Administration
- Operations Management
- Quality Assurance
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Electronic Medical Record (EMR)
- Microsoft PowerPoint
- Team Leadership
- Team Building
- Management
- Customer Service
- Leadership
- Time Management
- Training
- Staff Development
Daniel Lopez Summary
- Daniel Lopez, based in Jersey City, NJ, US, is currently a Assistant Director at HESAA, New Jersey Higher Education Student Assistance Authority. Daniel Lopez brings experience from previous roles at Flipt, PFSP Specialty Pharmacy and CVS Health. Daniel Lopez holds a PC AGE Career Institute. With a robust skill set that includes Working Experience, Annual Reviews, Higher Education, Group Communication, Cross-team Communication and more. Daniel Lopez has 2 emails and 1 mobile phone numbers on RocketReach.
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