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Daniel Leiva Location
San José, Costa Rica
Daniel Leiva Work
2019 -now Manager - Technical Support and Head Center @
2019 -now Senior Manager @
2019 -now Costa Rica Senior Manager @
2017 -now Program and Project Management - Manager @
2015 -now PPM - T and T Manager at Hewlett-Packard Enterprise @
2014 -2015 Technical Training Manager @
2014 -2014 ITO Transition and Transformation and Project Management Manager @
2007 -2014 Training and Knowledge Management Manager @
2007 -2014 Training Manager @
Daniel Leiva Education
UICR
(Business Administration and Management, General)
Daniel Leiva Skills
Training
SDLC
Change Management
Vendor Management
Outsourcing
Project Management
Team Leadership
Customer Experience
IT Service Management
Service Delivery
Call Centers
Project Planning
Talent Management
Performance Management
Data Analysis
Integration
Recruiting
Team Management
Telecommunications
IT Management
Organizational Development
Software Documentation
Project Portfolio Management
Incident Management
Program Management
Troubleshooting
Technical Support
Coaching
Analysis
Customer Service
Data Center
Business Analysis
Cross-functional Team Leadership
Management Consulting
Business Process Improvement
Service Management
PMO
SharePoint
ITIL
Leadership
Process Improvement
Sla
Operations Management
Strategic Planning
IT Strategy
Management
Security
Six Sigma
Business Process
Project Delivery
Cross Functional Team Leadership
Cloud Computing
Microsoft Office
Daniel Leiva Summary
Daniel Leiva, based in San José, Costa Rica, is currently a Manager - Technical Support and Head Center at Persistent Systems. Daniel Leiva brings experience from previous roles at Trimax Americas, Data Glove Inc., DXC Technology and Hewlett Packard Enterprise. Daniel Leiva holds a UICR. With a robust skill set that includes Training, SDLC, Change Management, Vendor Management, Outsourcing and more. Daniel Leiva has 2 emails and 1 mobile phone numbers on RocketReach.
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