Daniel Ledezma Email
Pro Install Technical Support Supervisor @ Resideo
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Daniel Ledezma Location
- San Luis Potosí, S.L.P., MX
Daniel Ledezma Work
- Pro Install Technical Support Supervisor @ (December 2025 - Present)
- Sr. C and PS Project Analyst @ (February 2023 - February 2026)
- Technical Support Supervisor @ (February 2019 - February 2023)
- Customer Care Trainer and Quality Lead @ (August 2018 - January 2019)
- Customer Care Technical Trainer and Quality Lead @ (May 2017 - January 2019)
- Customer Service Advisor @ (November 2015 - May 2017)
- Technical Support Specialist @ (April 2015 - November 2015)
- Quality Assurance Engineer @ (May 2014 - February 2015)
- Laboratory Engineer @ (May 2014 - February 2015)
- CAD Maintenance Engineer Intern @ (November 2013 - May 2014)
Daniel Ledezma Education
- City University of Seattle
Bachelor's degree (Business Administration and Management, General)
2012-2014 - Universidad Autónoma de San Luis Potosí
Bachelor of Science (B.S.) (Electromechanical Engineering)
2009-2014
Daniel Ledezma Skills
- Avaya
- Avaya CMS
- Call Center Administration
- Call Quality
- Customer Satisfaction
- Customer Service
- Customer Service Training
- Customer-focused Service
- English
- Quality Assurance
- Salesfore
- Team Leadership
- Technical Training
- Training & Development
Daniel Ledezma Summary
- Daniel Ledezma, based in San Luis Potosí, S.L.P., MX, is currently a Pro Install Technical Support Supervisor at Resideo. Daniel Ledezma brings experience from previous roles at Resideo and Honeywell. Daniel Ledezma holds a 2012 - 2014 Bachelor's degree in Business Administration and Management, General @ City University of Seattle. With a robust skill set that includes Avaya, Avaya CMS, Call Center Administration, Call Quality, Customer Satisfaction and more. Daniel Ledezma has 2 emails on RocketReach.
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