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Daniel Lane Location
Rochester, GB
Daniel Lane Work
Head of Quality Assurance @ (April 2025 - Present)
Associate Director - Customer Operations @ (March 2024 - April 2025)
Head Of Operations (SMF3) @ (July 2021 - March 2024)
Head Of Operations @ (July 2019 - June 2021)
Collections Manager @ (October 2016 - July 2019)
Business Quality Manager @ (February 2012 - October 2016)
New Accounts Team Manager @ (October 2010 - February 2012)
Debt Trace Manager @ (September 2009 - October 2010)
Collections Team Manager @ (March 2007 - September 2009)
Daniel Lane Education
The Thomas Aveling School 1997-2004
Daniel Lane Skills
Business Relationship Management
Teamwork
Continuous Improvement
Project Management
Microsoft Office
Customer Service Management
Leadership
Strategy
Management
Customer Experience
Communication
Credit Risk
Credit
Banking
Financial Services
Call Center
Process Improvement
Change Management
Performance Management
Team Management
Microsoft Excel
Analysis
Customer Service
Coaching
Team Leadership
Business Strategy
Call Centers
Accounting
Account Management
Sales
Marketing
Outsourcing
Credit Cards
Daniel Lane Summary
Daniel Lane, based in Rochester, GB, is currently a Head of Quality Assurance at Zopa Bank. Daniel Lane brings experience from previous roles at Zopa Bank, Onmo, Vive Bank and Vanquis Bank. Daniel Lane holds a 1997 - 2004 The Thomas Aveling School. With a robust skill set that includes Business Relationship Management, Teamwork, Continuous Improvement, Project Management, Microsoft Office and more. Daniel Lane has 1 emails and 1 mobile phone numbers on RocketReach.
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