Daniel Lamb Email & Phone Number
Director of Business Evolution and Transformation @ Pennon Group Plc
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Daniel Lamb Location
- Redhill, GB
Daniel Lamb Work
- Director of Business Evolution and Transformation @ (January 2025 - Present)
- Group Chief Information and Digital Officer @ (January 2022 - January 2025)
- Group Director of Digital Transformation and Change @ (May 2020 - January 2022)
- Director of Customer and Digital Experience @ (April 2017 - May 2020)
- Director @ (June 2019 - July 2022)
- Head of Customer and Digital Operations @ (January 2016 - April 2017)
- Portfolio and Business Change Manager @ (October 2015 - January 2016)
- Head of Customer Operations @ (February 2010 - October 2015)
- Police Constable @ (June 2008 - January 2010)
Daniel Lamb Education
- Institute of Leadership & Management
Leadership and Management (Executive Leadership)
2013-2014 - Lean Six Sigma
Operational Excellence
- Littlehampton Community College
English Language and Literature (General)
Daniel Lamb Skills
- Management
- Call Centers
- Financial Services
- Outsourcing
- Project Management
- Outsourcing Management
- CRM
- Strategy
- Team Management
- Banking
- Performance Management
- Change Management
- Risk Management
- Leadership
- Customer Service
- Customer Journeys
- Employee Training
- Coaching
- Collection Strategy
- Team Leadership
- Recoveries
- Account Management
- Business Process Improvement
- Relationship Management
- Process Improvement
- Staff Management
- Payday Loans
- Recruiting
- Debt Settlement
- Training Delivery
- Operations Management
- Training
- Client Services
- Stakeholder Management
- Customer Retention
- Employee Engagement
- Debt Management
- Predictive Dialers
- BPO
- Business Strategy
- Strategy Development
- Innovative Thinking
- Debt Collection
- Client Service
- Training & Development
- Data Presentation
- Process Control
- Change Control
- Customer Experience
- Operational Support
- Training and Development
Daniel Lamb Summary
- Daniel Lamb, based in Redhill, GB, is currently a Director of Business Evolution and Transformation at Pennon Group Plc. Daniel Lamb brings experience from previous roles at SES Water and RESOLVING WATER DISPUTES LIMITED. Daniel Lamb holds a 2013 - 2014 Leadership and Management in Executive Leadership @ Institute of Leadership & Management. With a robust skill set that includes Management, Call Centers, Financial Services, Outsourcing, Project Management and more. Daniel Lamb has 1 emails on RocketReach.
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Top Pennon Group Plc Employees
David Harris
Managing Director Water Services
United Kingdom
Dorothy Burwell
Non Executive Director
London, GB
Simon White
Chief Information Security Officer
Exeter, England, GB
Ian Christie
Chief Asset Officer
Exeter, England, GB
Rebecca Holbourne
Finance Director of Water Services
United Kingdom
Ian Cain
CEO Retail and Customer Markets
London, GB
Martin Jones
CIO - Digital, IT and OT
Cambridge, GB
Chris Loughlin
Chief Executive Officer
Exeter, GB
Danielle Halliday
Head of Human Resources
Plymouth, England, GB
Ash Shukla
Group Head of Data and Analytics
Southborough, GB
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