Daniel Lamb Email & Phone Number
Director of Business Evolution and Transformation @ Pennon Group Plc
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Daniel Lamb Location
- Redhill, GB
Daniel Lamb Work
- 2025 -now Director of Business Evolution and Transformation @
- 2022 -2025 Group Chief Information and Digital Officer @
- 2019 -2022 Director @
- 2020 -2022 Group Director of Digital Execution and Change (IT and Business) @
- 2017 -2020 Director of Customer and Digital Experience @
- 2016 -2017 Head of Customer and Digital Operations @
- 2015 -2016 Portfolio and Business Change Manager @
- 2010 -2015 Head of Customer Operations @
- 2008 -2010 Police Constable @
Daniel Lamb Education
- Institute of Leadership & Management
Leadership and Management (Executive Leadership)
2013-2014 - Lean Six Sigma
Operational Excellence
- Littlehampton Community College
(English Language and Literature, General)
Daniel Lamb Skills
- Management
- Call Centers
- Financial Services
- Outsourcing
- Project Management
- Outsourcing Management
- CRM
- Strategy
- Team Management
- Banking
- Performance Management
- Change Management
- Risk Management
- Leadership
- Customer Service
- Customer Journeys
- Employee Training
- Coaching
- Collection Strategy
- Team Leadership
- Recoveries
- Account Management
- Business Process Improvement
- Relationship Management
- Process Improvement
- Staff Management
- Payday Loans
- Recruiting
- Debt Settlement
- Training Delivery
- Operations Management
- Training
- Client Services
- Stakeholder Management
- Customer Retention
- Employee Engagement
- Debt Management
- Predictive Dialers
- BPO
- Business Strategy
- Strategy Development
- Innovative Thinking
- Debt Collection
- Client Service
- Training & Development
- Data Presentation
- Process Control
- Change Control
- Customer Experience
- Operational Support
- Training and Development
Daniel Lamb Summary
- Daniel Lamb, based in Redhill, GB, is currently a Director of Business Evolution and Transformation at Pennon Group Plc. Daniel Lamb brings experience from previous roles at SES Water and RESOLVING WATER DISPUTES LIMITED. Daniel Lamb holds a 2013 - 2014 Leadership and Management in Executive Leadership @ Institute of Leadership & Management. With a robust skill set that includes Management, Call Centers, Financial Services, Outsourcing, Project Management and more. Daniel Lamb has 1 emails on RocketReach.
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Top Pennon Group Plc Employees
Andrew Garard
General Counsel and Company Secretary
United Kingdom
David Harris
Managing Director Water Services
United Kingdom
Dorothy Burwell
Non Executive Director
London, GB
Rebecca Holbourne
Finance Director of Water Services
United Kingdom
Alan Burrows
Head of Local Government Liaison
Exeter, England, GB
Martin Jones
CIO - Digital, IT and OT
Cambridge, GB
Rachel Batstone
Head of HR
United Kingdom
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