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Daniel Kirby Location
Bristol, England, GB
Daniel Kirby Work
Support Manager @ (November 2025 - Present)
Software Support Manager @ (August 2024 - October 2025)
Community and Customer Support Manager @ (December 2019 - July 2024)
Customer Service Manager @ DX (Group) plc (October 2018 - November 2019)
Commercial Services Manager @ (December 2017 - June 2018)
Customer and Technical Support Manager @ (June 2014 - August 2017)
Lead Technical Account Manager @ (June 2012 - June 2014)
Key Account and Partner Support Manager @ (June 2010 - June 2012)
Technical Support Team Leader @ (October 2009 - June 2010)
Technical Support Agent @ (February 2008 - October 2009)
Business Support Agent @ (February 2007 - February 2008)
Support Agent @ (September 2006 - February 2007)
Daniel Kirby Education
University of the West of England
Cultural and Media Studies
2003-2006
Exeter College 2000-2003
Daniel Kirby Skills
Account Management
Community Management
Customer Relationship Management (CRM)
Customer Support
Identity and Access Management (IAM)
Internet Protocol (IP)
Internet Protocol Suite (TCP/IP)
Management
Public Speaking
Python (Programming Language)
Spanish
Support Management
Team Leadership
Team Management
Technical Product Training
Technical Support
Technical Training
Telecommunications
Virtual Reality (VR)
Voice over IP (VoIP)
Daniel Kirby Summary
Daniel Kirby, based in Bristol, England, GB, is currently a Support Manager at Ping Identity. Daniel Kirby brings experience from previous roles at Henry Schein One, Ultraleap, DX (Group) plc and Leading Resolutions. Daniel Kirby holds a 2003 - 2006 Cultural and Media Studies @ University of the West of England. With a robust skill set that includes Account Management, Community Management, Customer Relationship Management (CRM), Customer Support, Identity and Access Management (IAM) and more. Daniel Kirby has 1 emails on RocketReach.
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