Global Trade Software Analyst @ (May 2013 - January 2016)
Assistant Manager @ JOR Food's, Inc. (January 2006 - April 2013)
Daniel Keener Education
Western Carolina University
BSBA (Computer Information Systems)
2010-2013
Southwestern Community College
AAS (2 degrees in both Computer Engineering Technologies and Electronics Engineering Technologies)
2007-2010
Daniel Keener Skills
Account Management
Analytical Skills
Anthropic Claude
Application Support
Artificial Intelligence (AI)
Atomic Absorption
Azure DevOps Services
Blockchain
Business Coaching
Business Process Improvement
Business Requirements
Business Support Systems (BSS)
Career Path Planning
Change Management
Claude Code
Client Delivery
Communication
Communications Management
Community Engagement
Community Management
Community Organizing
Computer Science
Constructive Feedback
Contact Centers
Cost-effective Solutions
Critical Thinking
Cross-Functional Team Management
Cross-functional Collaborations
Cross-functional Initiatives
Cross-functional Team Leadership
Crypto Marketing
Cryptocurrency
Cryptocurrency Trading
Customer Experience
Customer Experience Consulting
Customer Journey Mapping
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customs Brokerage
Data-driven Decision Making
Databases
Delivery Management
Departmental Development
Distributed Team Management
Electronics Technology
Escalations Management
Executive Presentation Development
Executive-level Communication
Foreign Trade Zone
High Performance Teams
IT & Business Strategy Alignment
Initial Coin Offerings (ICO)
Integration
Interdepartmental Relations
Internal and External Communications
Key Performance Indicators
Leadership
Management
Microsoft Excel
Microsoft Power Automate
Microsoft Power BI
Microsoft Word
Monitoring Performance
Objectives and Key Results (OKRs)
Operational Excellence
Organizational Initiatives
Outcome Measures
Performance Analysis
Performing
Portfolio Management
PowerPoint
Pressure Situations
Project Management
Public Speaking
Quality Metrics
Reorganisation
SQL
Salesforce.com
Service Improvement
Service-Level Agreements (SLA)
Social Media
Social Media Marketing
Stability Operations
Stakeholder Management
Support Services
Systems Analysis
Team Assessment
Team Leadership
Teamwork
Time Management
Training
Troubleshooting
Visio
Visual Studio
Web Development
Windows
XML
Daniel Keener Summary
Daniel Keener, based in Charlotte, NC, US, is currently a Manager II, Customer Technologists at Thomson Reuters. Daniel Keener brings experience from previous roles at Thomson Reuters, Integration Point and JOR Food's, Inc.. Daniel Keener holds a 2010 - 2013 BSBA in Computer Information Systems @ Western Carolina University. With a robust skill set that includes Account Management, Analytical Skills, Anthropic Claude, Application Support, Artificial Intelligence (AI) and more. Daniel Keener has 2 emails and 2 mobile phone numbers on RocketReach.
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