Daniel Hua Email & Phone Number
Contact Centre Services Manager @ DHL Supply Chain
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Daniel Hua Location
- Singapore
Daniel Hua Work
- Contact Centre Services Manager @ (June 2024 - Present)
- On Call Team Supervisor @ (July 2023 - March 2024)
- Consumer Services @ (September 2022 - April 2023)
- Consumer Services @ (March 2018 - September 2022)
- Customer Service Team Lead @ (November 2014 - March 2018)
- Sales Manager @ CPM Asia Sales & Marketing Group (February 2014 - August 2014)
- Apple Online Store Telesales Team Manager @ (May 2012 - October 2013)
- China Mac Expert Team Manager @ (May 2012 - October 2013)
- Senior Mac Expert @ (March 2011 - July 2012)
- Applecare Technical Consultant @ (September 2009 - March 2011)
- Technical Support Officer @ (August 2000 - April 2008)
- Sales Cum Operations Executive @ Laserbiz Production (December 1995 - July 2000)
Daniel Hua Education
- Royal Holloway, University of London
Bachelor of Science - BS (International Business)
2017-2018 - Kaplan Higher Education Institute
Diploma (Sales and Retail Management)
2014-2014 - Apple University 2009-2013
- Mayflower Secondary School 1988-1991
Daniel Hua Skills
- Agile Leadership
- Agile Methodologies
- Agile Project Management
- Analytical Skills
- Business Impact Analysis
- Call Centers
- Change Management
- Coaching
- Communication
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Support
- Employee Training
- Hands-on Training
- Hardware
- Human Resources (HR)
- Leadership
- Leading Meetings
- Management
- Microsoft Excel
- Microsoft Office
- Networking
- Operations Management
- People Development
- People Management
- Performance Appraisal
- Performance Management
- Project Coordination
- Project Management
- Recruiting
- Risk Assessment
- Sales
- Scrum
- Solution Selling
- Stakeholder Engagement
- Stakeholder Management
- Supply Chain Management
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Telemarketing
- Time Management
- Training
- User Stories
- iPhone Support
- Mac
- Marketing
- iPod
- Logic Pro
- Account Management
- Technical Support
- Mac OS X Server
- iLife
- Troubleshooting
- iPad
- Consumer Electronics
- iOS
- iPhone
- Mac OS
- Event Management
- iTunes
- Cross Functional Team Leadership
- Windows
- Aperture
- iWork
- Apple Aperture
- Mac OS X
- Keynote
- Computer Hardware
- OS X
- Technical Training
- Wireless
- CRM
- Hands on Training
Daniel Hua Summary
- Daniel Hua, based in Singapore, is currently a Contact Centre Services Manager at DHL Supply Chain. Daniel Hua brings experience from previous roles at TikTok, Nike, LEGO Group and Booking.com. Daniel Hua holds a 2017 - 2018 Bachelor of Science - BS in International Business @ Royal Holloway, University of London. With a robust skill set that includes Agile Leadership, Agile Methodologies, Agile Project Management, Analytical Skills, Business Impact Analysis and more. Daniel Hua has 2 emails and 1 mobile phone numbers on RocketReach.
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Top DHL Supply Chain Employees
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Roland Wrede
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Marie Söhnel
VP Global HR Strategy and Performance
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Florian Koepke
Vice President Data Strategy and Digital Transformation
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Markus Engel
VP CDO Performance Management
North Rhine-Westphalia, Germany
Katrin Hölter
CEO Germany and Alps at DHL Supply Chain
Bonn, NRW, DE
Michael Rolle
Chief Financial Officer and Managing Director
Munich, BY, DE
Rainer Haag
CEO Europe
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Dietrich Franz
CFO
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Katharina Tomoff
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