Daniel Heathcote Email
Major Incident Manager @ Marks and Spencer
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Daniel Heathcote Location
- Manchester, GB
Daniel Heathcote Work
- Major Incident Manager @ (August 2025 - Present)
- Senior Major Incident Manager @ (August 2018 - August 2025)
- 24hr Service Incident Manager @ (December 2014 - May 2016)
- 24 Hour Incident Manager @ (March 2004 - December 2014)
- Senior Incident Manager for Ministry of Justice @ (May 2016 - August 2018)
- Order Receipt Clerk @ TalkTalk Technology (June 2002 - March 2004)
Daniel Heathcote Education
- Irlam Cadishead Community High School 1997-2002
Daniel Heathcote Skills
- Telecommunications
- Incident Management
- ITIL
- Major Incident Management
- Networking
- Service Delivery
- Switches
- Team Leadership
- Team Management
- BMC Remedy
- Service Management
- VoIP
- Cisco Technologies
- Management
- Help Desk Support
- Integration
- SLA
- Information Technology
- Managed Services
- MPLS
- Call Centers
- IP
- Customer Experience
- Broadband
- WAN
- Telephony
- Multiprotocol Label Switching Mpls
- Multiprotocol Label Switching
Daniel Heathcote Summary
- Daniel Heathcote, based in Manchester, GB, is currently a Major Incident Manager at Marks and Spencer. Daniel Heathcote brings experience from previous roles at Smart DCC, Vodafone UK and TalkTalk Technology. Daniel Heathcote holds a 1997 - 2002 Irlam Cadishead Community High School. With a robust skill set that includes Telecommunications, Incident Management, ITIL, Major Incident Management, Networking and more. Daniel Heathcote has 2 emails on RocketReach.
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