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Certificate IV in Retail Business Sales
2010-2010Certificate IV in Information Technology
2006-2006Certificate IV (The Values Of Great Salesmanship Preparing the Store and the Sales Representative for Selling. Greeting and Building Customer Relationships. Learning About The Uncovering Customer’s Lifestyle. Creating and Recommending Solutions. Using Motivating Language. Recognizing Buying Signals. How and When to Close the Sale. The Five Steps to Overcoming Stalls and Objections. Follow-up and Building Referrals.)
Certificate IV in Information Technology (Certification for Windows, Windows Server Administration Fundamentals, HTML Application Development, Web & Application Platform ITIL Foundations.)
Certificate IV in Marketing and communication
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