Daniel Grossi Email & Phone Number
Chef, Technologies et Exploitation // Chief Technology and Operations Officer @ Desjardins
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Daniel Grossi Location
- Montreal, QC, CA
Daniel Grossi Work
- Chef, Technologies et Exploitation // Chief Technology and Operations Officer @ (May 2022 - Present)
- Vice President IT - Digital, Data and Omnichannel Capacities @ (July 2020 - May 2022)
- Vice-President Ti, Gestion Des Services d'Exploitation @ (November 2017 - July 2020)
- Directeur Principle - Livraison Des Projets Ti Et Archtecture De Solutions @ (October 2016 - November 2017)
- Directeur Général - Exploitation Du Service Ti | General Manager - IT Service Operations @ (March 2010 - October 2017)
- Directeur Général - Opérations Et Services Gérés | General Manager - Operations and Managed Services @ (November 2015 - October 2016)
- Director Delivery and Project Management | Directeur Général - Gestion De La Livraison @ (October 2013 - November 2015)
- Chef Divisionnaire - Exploitation Du Service | General Manager - Service Operations @ (May 1999 - September 2011)
- Associate Director - Service Operations - Business Markets at Bell Canada @ (May 2003 - July 2005)
Daniel Grossi Education
- Harvard Business School
(Leadership, Management)
2013-2013 - Queen's University
(Leadership)
2007-2007 - McGill University
Bachelor of Commerce (Management)
1998-2002
Daniel Grossi Skills
- Employee Engagement
- Telecommunications
- Change Management
- Service Delivery
- Call Center
- Vendor Management
- Customer Experience
- Process Improvement
- Team Leadership
- Team Management
- Sla
- Operations Management
- Project Delivery
- Workforce Management
- Managed Services
- Data Center
- VoIP
- Telephony
- Management
- Call Centers
- Business Analysis
- Outsourcing
- Integration
- Governance
- Cross-functional Team Leadership
- Program Management
- Strategy
- ITIL
- PMP
- Business Process Improvement
- IT Service Management
- Business Process
- IT Management
- Professional Services
- Project Portfolio Management
- IT Strategy
- IT Operations
- Service Management
- PMO
- Project Planning
- Project Management
- Leadership
- Business Transformation
- Business Strategy
- Contact Centers
- Voice over IP (VoIP)
- Voice Over Ip Voip
- Cross Functional Team Leadership
- Voice Over Ip
Daniel Grossi Summary
- Daniel Grossi, based in Montreal, QC, CA, is currently a Chef, Technologies et Exploitation // Chief Technology and Operations Officer at Desjardins. Daniel Grossi brings experience from previous roles at Desjardins and Bell. Daniel Grossi holds a 2013 - 2013 Harvard Business School. With a robust skill set that includes Employee Engagement, Telecommunications, Change Management, Service Delivery, Call Center and more. Daniel Grossi has 3 emails and 1 mobile phone numbers on RocketReach.
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