Daniel Grocott Email
Operations Support Manager @ Australian Bureau of Statistics
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Daniel Grocott Location
- Melbourne, VIC, AU
Daniel Grocott Work
- Operations Support Manager @ (May 2016 - Present)
- Social Media Consultant @ (August 2013 - May 2016)
- Contact Center Manager @ Frank Health Insurance (March 2012 - July 2013)
- Senior Team Leader @ (May 2011 - March 2012)
- Level 2 Sales and Service Team Leader @ SALMAT (Telstra Universal Project) (October 2006 - July 2011)
- Customer Service and Sales consultant @ SALMAT (Telstra Universal Project) (October 2006 - June 2009)
Daniel Grocott Education
- Gordon institute of TAFE
Cert IV Frontline Management (People Management)
2011-2012 - Mount Austin College 2001-2005
- Riverina institute of Tafe 2005
Certificate II (Hospitality Operations)
2001-2005
Daniel Grocott Skills
- Call Center
- Contact Centre
- Customer Service
- Coaching
- Performance Management
- Change Management
- Process Improvement
- Process Management
- Call Centers
- Workforce Planning
- Project Management
- Relationship Management
- Sales Process
- Adobe Creative Suite
- Microsoft Excel
- HTML 5
- Analysis
- Contact Centers
- Sales
- Business Analysis
- Team Leadership
- Sales Management
- Management
- Research
- Business Process Improvement
Daniel Grocott Summary
- Daniel Grocott, based in Melbourne, VIC, AU, is currently a Operations Support Manager at Australian Bureau of Statistics. Daniel Grocott brings experience from previous roles at Target Australia, Frank Health Insurance, Salmat and SALMAT (Telstra Universal Project). Daniel Grocott holds a 2011 - 2012 Cert IV Frontline Management in People Management @ Gordon institute of TAFE. With a robust skill set that includes Call Center, Contact Centre, Customer Service, Coaching, Performance Management and more. Daniel Grocott has 2 emails on RocketReach.
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