Daniel Francis Email & Phone Number
Senior Customer Success Specialist @ Countingup
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Daniel Francis Location
- United Kingdom
Daniel Francis Work
- Senior Customer Success Specialist @ (October 2025 - Present)
- Customer Success Specialist @ (May 2023 - October 2025)
- Senior Customer Success Executive @ (December 2021 - March 2023)
- Customer Success Executive @ (July 2020 - December 2021)
- Operations Engineer @ (November 2018 - July 2020)
- Sales Advisor @ (October 2017 - October 2018)
- CSA @ (June 2016 - October 2017)
- Service Specialist @ (August 2015 - January 2016)
- Casual Retail Assistant and Match Day Supervisor @ (July 2014 - August 2015)
- Videographer @ Advocate Talent Agency (October 2011 - October 2013)
- Graphic Designer @ Clee Clothing (May 2012 - September 2013)
- Retail Operative @ (November 2012 - August 2013)
Daniel Francis Education
- University of Hertfordshire
Bachelor of Arts (B.A.) (Film and Television)
2013-2016 - City of Westminster College
BTEC Level 3 (Information Technology)
2011-2013 - The Petchey Academy, Hackney
GCSEs
2006-2011
Daniel Francis Skills
- Adobe Creative Suite
- Adobe Premiere Pro
- Amplitude Analytics
- Analytical Skills
- Audio Engineering
- CIFAS
- Canon DSLR
- Collaboration
- Communication
- Complaint Management
- Cross-functional Collaborations
- Customer Engagement
- Customer Experience
- Customer Journey Mapping
- Customer Onboarding
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer Success
- Customer Support
- Data Analysis
- Due Diligence
- Film Editing
- Film Production
- Final Cut Pro
- Finance
- Graphic Design
- HMRC enquiries
- Jira
- KYC Verification
- Key Performance Indicators
- Leadership
- Lucidchart
- Macros
- Microsoft Excel
- Microsoft Office
- Online Support
- Operations Process Improvement
- Organization Skills
- Photoshop
- Problem Solving
- Public Speaking
- Retail
- Sales
- Secure Messaging
- Service-Level Agreements (SLA)
- Social Media
- Software as a Service (SaaS)
- Store Management
- Tax
- Teamwork
- Ticketing Systems
- Training
- Video Editing
- Video Production
- Xero
- Zendesk
- intercom
Daniel Francis Summary
- Daniel Francis, based in United Kingdom, is currently a Senior Customer Success Specialist at Countingup. Daniel Francis brings experience from previous roles at Countingup, Coconut and ClearScore. Daniel Francis holds a 2013 - 2016 Bachelor of Arts (B.A.) in Film and Television @ University of Hertfordshire. With a robust skill set that includes Adobe Creative Suite, Adobe Premiere Pro, Amplitude Analytics, Analytical Skills, Audio Engineering and more. Daniel Francis has 2 emails and 1 mobile phone numbers on RocketReach.
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