2006 -2010 Customer Service Advisor @ DSG International
Daniel Firth Education
Myers Grove Comprehensive 1997-2002
Daniel Firth Skills
Customer Experience
Service Management
ITIL
Sla
Contact Centers
Telecommunications
Service Delivery
Customer Service
ITIL v3 Foundations Certified
NVQs
Project Management
Back Office
IT Audit
Service Continuity
Sales
IT Service Management
Managed Services
Public Sector
Cable Networks
LAN-WAN
Telephony
Unified Communications
Call Centers
Personal Development
Decisiveness
Daniel Firth Summary
Daniel Firth, based in Sheffield, GB, is currently a Service Architect at O2 Business. Daniel Firth brings experience from previous roles at Virgin Media O2 Business and Virgin Media Business. Daniel Firth holds a 1997 - 2002 Myers Grove Comprehensive. With a robust skill set that includes Customer Experience, Service Management, ITIL, Sla, Contact Centers and more. Daniel Firth has 2 emails on RocketReach.
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