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Daniel Esquivel Location
San José Province, Costa Rica
Daniel Esquivel Work
Sr. Support Eng. Manager @ (November 2019 - Present)
Regional Manager Global Production Support, Value Chain IT Solutions @ (February 2014 - November 2019)
ITSO Business Transition Services @ (March 2012 - February 2014)
Network and Connectivity Service Desk Team Manager @ (August 2008 - March 2012)
Logistics Call Center Americas (LCCA) Operations Manager @ (April 2006 - July 2008)
Contact Center Operations Manager @ (January 2003 - April 2006)
ESC Support Tools Team Lead @ (September 2002 - December 2003)
Manager @ SCT Technology, int. (February 1999 - September 2002)
Technical Trainer @ (January 1996 - February 1999)
Daniel Esquivel Education
University of Wisconsin Stout
(Hotel, Motel, and Restaurant Management)
Universidad Interamericana de Costa Rica
(Business Administration and Management, General)
Tecnológico de Monterrey
(Hotel, Motel, and Restaurant Management)
Daniel Esquivel Skills
Leadership
Employee Management
Management
Cross-functional Team Leadership
Team Leadership
Call Centers
Logistics
Product Management
Program Management
Project Management
Process Improvement
People-oriented
Performance Management
Troubleshooting
Customer Service
Service Desk
Training
New Business Set-up
IT Operations
Employee Self Service
Vendor Management
New Business Development
Operations Management
Outsourcing
Windows 7
Windows 8
Windows 8.1
Mac OS X Mavericks
Adobe Illustrator
Adobe Photoshop
Networking
ITIL
IT Management
IT Service Management
Change Management
Mac OS X Yosemite
Business Process Improvement
IT Strategy
Service Delivery Management
Contact Center Transformation
Service Desk Management
Call Center Administration
Contact Center Management
Strategic Leadership
Cross Functional Team Leadership
Contact Center Operations
Mac Os X El Capitan
IT Recruitment
People Oriented
Windows 10
Daniel Esquivel Summary
Daniel Esquivel, based in San José Province, Costa Rica, is currently a Sr. Support Eng. Manager at Microsoft. Daniel Esquivel brings experience from previous roles at Intel Corporation and Hewlett-Packard. Daniel Esquivel holds a University of Wisconsin Stout. With a robust skill set that includes Leadership, Employee Management, Management, Cross-functional Team Leadership, Team Leadership and more. Daniel Esquivel has 2 emails and 1 mobile phone numbers on RocketReach.
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